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“A very good place to stay so close to the centre” 4 of 5 bubbles
Review of Premier Inn Norwich City Centre (Duke Street) Hotel

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Premier Inn Norwich City Centre (Duke Street) Hotel
Ranked #7 of 50 Hotels in Norwich
Certificate of Excellence
wimbledon
Level Contributor
81 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“A very good place to stay so close to the centre”
4 of 5 bubbles Reviewed 23 April 2012

We stayed for three nights with our adult son and agreed that the hotel is very clean and modern with many of the amenities of a four star hotel. Although not a beautiful old building in the pretty part of town, it is only two minutes walk south to 'The Lanes' which are very charming. Turn left out of the hotel and cross straight over St Andrew's Street into St John Maddermarket and you are immediately there at the northern edge of the old part. In the parallel Exchange Street there are branches of Cafe Rouge and Bella Italia which we found convenient dinner places on a wet night without walking far. There several more upmarket bijou restaurants around town such as the St John just across the road at the bottom of St John Maddermarket. We also ate in the hotel's own restaurant and had a good meal at a reasonable price. The staff in the hotel were always friendly and helpful, both at breakfast time and also at the reception desk. We were particularly pleased that there was a medium price for continental breakfast (with no hot food) and, if you wanted the cheapest a very low price for just croissant and coffee. At the medium price (which I think was £5.75) we could have fruit juice, cereals, fruit salad, toast and tea or coffee. The room had a large bed (no collisions in the night) and was well appointed with tea and coffee making equipment, hair dryer, two sorts of pillow if needed, but no frills such as bottles of shampoo and tablets of soap, though the wall-hung dispensers at the side of the basin and the shower had two types of Cussons liquid soaps. The only major and we assume temporary disappointment was that none of the five BBC TV channels were working due to a problem with the aerial on the roof. We are not certain if this is something to do with the recent national retune-ing of TVs, but we were told that the hotel is waiting for a 'cherry picker' platform to go up to the roof to fix the problem. However, when we mentioned this to the reception desk, the hotel manager phoned us in our room and having apologised he said he would refund us the cost of one night's stay which we thought was a very generous offer. As we are keen arts lovers and fans of BBC 2 and BBC4, it was sad not to see some of our favourite programmes in the evening, but Premier Inns have restored our faith and we would certainly stay here again. This particular branch is directly under the control of Whitbread and is not one of the company's franchised branches.
As regards things to see and do in Norwich we kept to the obvious places such as the wonderful Cathedral where we recommend the new
Refectory restaurant, the Castle Museum (don't miss the extraordinary collection of hundreds of teapots) and the Sainsbury Arts Centre at U.E.A. The last of these is more of an ethnographical museum of objects from around the world, each displayed in free standing cabinets so that you can view them from any angle. The Building (by Sir Norman Foster) is extraordinary. You can also see a permanent collection of 'Art Nouveau' objects and for the moment a temporary exhibition of Japanese characters including 'Hello Kitty' !! On route from London we stopped in Wymondham to see the Norman Abbey which consists of just the huge nave of the original abbey plus a truly stunning early 20c altar reredos which is truly amazing. Our other trip was to Blickling Hall, about 15 miles north of Norwich just off the Cromer road. The outside of the house is amazing and there are lovely gardens with hidden parts for children to discover. So, all in all we had a good three days despite the weather.

  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Latchford21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,271 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (210)
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English first
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 20 April 2012

What is better than value for money, comfort AND exceptional customer service!
This hotel is really amazing and I'm blown away that you can get such good value AND be treated well!
Really impressed, Norwich was a lovely place to visit as well.
Will definitely be staying in Premier Inn's again!
Thank you

  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank macleodsarah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peterborough
Level Contributor
36 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 17 April 2012

We stayed for one night only whilst attending a music event and visiting family. The room was very clean and comfortable. Additional fresh milk was available from reception for a cup of tea as we don't like the sachets. The staff were very pleasant and helpful. There is no parking on site, you have to park at a nearby multi-storey car park, which is only 5 minutes away. On checking out the staff process your car park ticket so that you do not need to pay anything. In fact a further 12 hours was added to the ticket, so that we could spend the day in Norwich. We can't comment on the hotel catering as we didn't eat there.

  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Browns38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kettering
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 16 April 2012

Very comfortable and quiet stay. We always find Premier Inn's clean and comfortable. Parking is 1 -2 minutes away at the adjoining NCP multistorey but is free to guests. Recommended. Try St Benedict's Restaurant (turn left out the hotel, right at the next junction and go straight ahead onto St Benedict St. It is close to the Pizza Express.) Their lunch/ early evening £10 menu was outstanding value for top notch cooking in a pleasant and friendly atmosphere.

  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank thehansons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norwich
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 14 April 2012

Good value, excellent customer service, great location for city centre

  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank NorfolkFoodCritic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Norwich City Centre (Duke Street) Hotel

Property: Premier Inn Norwich City Centre (Duke Street) Hotel
Address: Duke Street, Norwich NR3 3AP, England
Phone Number:
Region: United Kingdom > England > East Anglia > Norfolk > Norwich
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#2 Romantic Hotel in Norwich
#3 Best Value Hotel in Norwich
#4 Family Hotel in Norwich
#7 Business Hotel in Norwich
Price range (per night): ₹ 4,839 - ₹ 8,603
Hotel Class:3 star — Premier Inn Norwich City Centre (Duke Street) Hotel 3*
Number of rooms: 117
Official Description (provided by the hotel):
Stay at the heart of historic Norwich with Premier Inn Hotel Norwich City Centre (Duke Street). Whether you're looking for arts and culture, shopping and shows, or are here for work, you'll find us a great place to start. Marvel at the cloisters of Norwich Cathedral, or uncover the city's history at the Castle Museum. Treat all your senses with a wander around Norwich's traditional market. Catch some drama or comedy at the Theatre Royal. Then unwind in our tasty restaurant and relax in your extra-comfy bed.Chargeable off-site at St Andrews multi-storey car park which is a short distance from the hotel at a discounted rate of £4 per night. ... more   less 
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Also Known As:
Premier Inn Norwich City Centre (Duke Street) Hotel Norwich
Norwich Premier Inn

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