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Reviewed 7 September 2017
for a stay in August 2017
good location friendly staff poor condition of the apartment terrible matress chipping paint not upgraded compaired to others in the same building apartment 935 Needs to rehabilitate the apartment also no fitness room excellent elevators
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
16 Sep 2017
Thanks for your review. As you have stayed in the apartment for 28 days, I dont seem to ever receiving a communication good or bad during your stay. As we control in excess of 40 apartments, we do have facility to change mattresses ( we have a depot of our own). This is the first time we heard of this issue and we will certainly deal with it immediately has you contacted us we could have changed it immediately as well. we could also move you to another apartment too. I am not sure what you needed to address this after having stayed 28 days. We never advertised fitness room and yes there are 6 elevators and they are nice. I dont believe the mattress situation chipping paint merits 3 stars for this excellent apartments. regards Harry
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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