We took a couple of friends to Lands End Restaurant to celebrate my belated birthday and wedding anniversary, based on recommendation and the impressive website which seemed to advertise a la carte menu, exclusivity, class and strict dress code. We were however disappointed to note that residents of the onsite hotel were bound by the same dress code, as some were allowed to dine in shorts, Tee-shirts and flip-flops. We arrived early for our dinner booking so we decided to have pre-dinner drinks at the Sundown bar where bar waiters were all gathered, standing in front of the bar with their backs to the guests and pretending to be "busy". I had to get up from my seat twice to get their attention. I also found their manner quite cold.
However, the restaurant staff were completely different. They were attentive, welcoming and made our visit worthwhile. There was an initial hiccup when we were told that there was no a la carte service on a Sunday despite our reservation quite clearly stating the opposite. This was quickly solved when I showed them a copy our confirmed reservation. After dinner, we had drinks on the terrace, watching the sunset on the Victoria Docks waterside. All-in-all, they've got all the ingredients to be a superb venue - the yacht location, the terrace facing the waters of Victoria Docks and good food. They just need to brush up on their bar service and enforce the dress code that they advertise, giving the false impression of class and exclusivity!