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“COULD BE A LOT BETTER, ONLY IF...”

Lands End Restaurant
Ranked #2,757 of 25,453 Restaurants in London
Certificate of Excellence
Price range: US$ 32 - US$ 52
Cuisines: International, British
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Restaurant details
Good for: View
Dining options: Dinner
Description: Named in celebration of Victoria Dock's original identity, the Lands End restaurant serves the finest food in surroundings to match your mood. Executive Head Chef, Pawel Motzek, makes creative use of the best ingredients to provide signature dishes that draw from the best of British with Asian and Mediterranean influences.
Reviewed 27 August 2018

We took a couple of friends to Lands End Restaurant to celebrate my belated birthday and wedding anniversary, based on recommendation and the impressive website which seemed to advertise a la carte menu, exclusivity, class and strict dress code. We were however disappointed to note that residents of the onsite hotel were bound by the same dress code, as some were allowed to dine in shorts, Tee-shirts and flip-flops. We arrived early for our dinner booking so we decided to have pre-dinner drinks at the Sundown bar where bar waiters were all gathered, standing in front of the bar with their backs to the guests and pretending to be "busy". I had to get up from my seat twice to get their attention. I also found their manner quite cold.
However, the restaurant staff were completely different. They were attentive, welcoming and made our visit worthwhile. There was an initial hiccup when we were told that there was no a la carte service on a Sunday despite our reservation quite clearly stating the opposite. This was quickly solved when I showed them a copy our confirmed reservation. After dinner, we had drinks on the terrace, watching the sunset on the Victoria Docks waterside. All-in-all, they've got all the ingredients to be a superb venue - the yacht location, the terrace facing the waters of Victoria Docks and good food. They just need to brush up on their bar service and enforce the dress code that they advertise, giving the false impression of class and exclusivity!

Thank RAY O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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14 - 18 of 229 reviews

Reviewed 17 August 2018 via mobile

If I could have left a zero rating I would’ve done......but ‘terrible’ is the worst rating trip advisor allows so sadly I will have to over rate it at the level!!!
Where to start? We stayed on the sunborn as a group of 9, for a very special family birthday celebration. We booked well in advance, and phoned the restaurant to book the table, talk about the menu and request some sort of celebration cake or pudding. At no point were we told that as our visit was midweek there would be a set menu and no a la carte menu.

Half the restaurant was closed and we were shoe horned into the other half with many other miffed customers who to move chairs in and out you had to ask the person on the table behind to move first.

Four waiting staff were on duty, three of which stood in the corner for most of the evening chatting, the other was trying to please us and all the other customers but struggled.

The menu arrived 20 mins after we sat down, which was a set menu of 4 choices per course..... 3 plus a daily special on each. The waitress didn’t know what the specials were so got the supervisor (one of the three chatters), who also didn’t know what they were but promised and to find out (and never came back). Finally we were told that there were no specials available. The rest of the set menu was pub grub (mains choice of fish & chips, burger, steak plus veggie option of pesto gnocchi). Drinks orders were taken are 25 mins of being seated, and arrived after a further 15 mins.....we had drinks without glasses, ice without the drink to go with it and warm wine.
Starters finally arrived after an hour (by which time the fizz had gone out of our party spirit), all of which were on the below average side of ok.
Mains were just a disaster - f&c that tasted of burnt oil, gnocchi pesto which was literally a plate of gnocchi with a squirt of pre made pesto mixed in....no seasoning, no Parmesan, no taste at all. Steak - neither cooked as asked. Good enough burger, but still, a burger!!!!

Drinks continued to arrive late if at all, waitress continued to chat in a corner, and the food didn’t improve.

No atmosphere, no celebration cake or pudding as discussed and no acknowledgment of issues.

Four of us suffered bad tummy’s in the night.

So all in all......despite being a lovely hotel......shocking everything else. Such a shame as it ruined the birthday celebration and would never eat in the restaurant again or recommend it to anyone.

Thank mashy2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2018 via mobile

This restaurant was awful, i dont know who works in the kitchen, but they are undoubtabley in the wrong job.
Ordered from a fixed menu as there was no a la carte, 1 course, 2 courses or 3 courses. Strangely if you order 2 courses you can only choose from a starter, side dish or sweet, no main course. Obviously they are poor. Anyway ordered 3 course. Starter was a ham and piccalilly terine which was no different to eating spam. Main course gnocchi with pesto and couregettes, pesto was non existant and the gnocchi, obviously heated up in a microwave were so hard that if i threw one at someone i would have knocked them out. The wine at £8 per glass tasted so much of vinegar that i believe they were serving Sarsons. The desert was passable.
I would be embarassed to serve such swill, also considering the airs that they give themselves

1  Thank Richard Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2018

Had the sirloin steak main and smoked salmon for a starter both were delicious and well presented, brilliant view watching the sun set.

Thank Grant_Hebbs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2018

Great food great service great location what more could you want
The whole experience was superb.
It's like being on a multi millionaires private yacht

Thank travel4shaun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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