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“Great location, spacious unit, needs new pillows”
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Very good
6 reviews
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Overview
Condo/Apartment -
1 Bedroom, 1 Bathroom, Sleeps 4
London, England

Reviews from our community

Very good - based on 6 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
FlorianaB
Chicago, Illinois
Level 4 Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great location, spacious unit, needs new pillows”
Reviewed 11 October 2015 for a stay in September 2015
1
person found this review helpful

The location is super, with many attractions, shops and the theater district within walking distance, and plenty of transportation within easy reach. The unit is well appointed, the bathroom is modern, the wifi worked consistently. Not many negatives in this unit: the pillows are quite lumpy and could be replaced. Also, the supermarket downstairs does get a delivery at 7:00 am, but this is an urban environment and some noise is to be expected.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
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Liked best: The spaciousness and modern feel.
Liked least: The pillows
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Older travelers
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
karashim
Boston, Massachusetts
Level 5 Contributor
71 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Great location, unit needs some tlc”
Reviewed 6 May 2015 for a stay in March 2015
2
people found this review helpful

We stayed for 5 nights in March. The flat was easy to find and well set up. My favotite features was the large windows.
The flat it self can use some TLC. There are scratches on thw hite walls and cracks and some mildew in the bathrooms tiles. There were a few things that we needed to have addressed during our stay. One night we had a battery running low in the bedroom smoke detector, so we had to move to the living room and stuff towels beneath the door to find soeme relief from the buzzing. They were unable to locate someone to correct the problem until the following morinng. Dealing with the rental agency was quite easy, they are very nice, but it did hamper our stay. The bedding in the main bedroom was alright, but the duvet for the sofa bed was ols and stained.
The location is ideal, close to everything and very secure. The street noise really wasn't an issue, and having a conviniece store downstairs came in handy for a late snack or an early breakfast.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: location and layout
Liked least: bedding, problems with smoke detector and a delayed solution to the issue
Travelling group: Spouse/Partner
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Recommended for:
People with disabilities Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
14 May 2015
Dear Sir/Madam

Thank you for your response. We here at West End Agency take all comments on board and act accordingly.
We are happy to inform you that the apartment has been refurbished - all painted and grouting/silicone redone throughout. The comments we have received from recent guests have been very positive.

We hope you do come back again soon - we would welcome you back at any time!

From all at West End Agency.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Barcelona, Spain
Reviewed 18 April 2015 for a stay in April 2015

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
21 Apr 2015
Dear Sir/Madam

Thanks for your lovely comments on our apartment - we are pleased to hear you enjoyed your stay and welcome you back in the near future.

From all at West End Agency
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Greater Wellington, New Zealand
Reviewed 18 March 2015 for a stay in March 2015
2
people found this review helpful

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location
Liked least: Many light bulbs missing
Travelling group: Solo
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
8 Apr 2015
Dear Sir/Madam

We thank you for your positive comments on our apartment and are very pleased to hear you enjoyed your stay.

We would love to have you back again - hopefully see you soon!

Regards from all at West End Agency
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Mount Kisco, New York
Reviewed 18 February 2015 for a stay in February 2015
2
people found this review helpful

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Access to transportation and dining
Liked least: Noise levels in the early morning
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Older travelers
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
8 Apr 2015
Dear Sir/Madam

Thank you ever so much for your review - unfortunately there is nothing we can do about the Grocery store below but we hope you enjoyed the stay nonetheless!

Hopefully see you again soon :)

From all at West End Agency
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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