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Holiday Inn Express London-Newbury Park
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Reviews (519)
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268 - 273 of 519 reviews
Reviewed 30 March 2012

Stayed here in Oct2011 and found this Holiday Inn to be an excellent place to stay! Hotel staff were awesome, especially their Polish receptionist. Very welcoming when checking in early, offered coffee and got us an available room right away! Super clean rooms and breakfast was great.

Coming from NYC, the short walk from hotel to Newbury Park tube down the street and commute to central London was nothing (albeit about 30 minutes). There's also a bus (296 or 396 to Ilford, xfer to 25 to city) up the road if you want the scenic route.

If you're looking for a quality hotel outside London in a quiet neighborhood two blocks from the tube, the Holiday Inn Newbury Park is definitely it.

  • Stayed: October 2011, travelled with family
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4  Thank Tashinyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2012

About this hotel you can just say it is standard. Just standard and nothing more. Hotel is not very central. You have to walk about 200-300 metres to the next tube station. I always have problems with my legs in the summer so it was very hard to walk these distance after a long day in London. Notice: It was august and very hot. If you are older, I would not choose it, because it was even hard for me and I was not even twenty in this summer. Tube is very expensive because you are in one of the zones who are far away from the city. So you will have to pay very much for the tickets. Breakfast was ok, but nothing special. Furniture was typical HI, not very special you felt as if you where fallen in a catalogue of standard hotel-furniture... ;) I would not take it anymore, it is just to far away altough I have to say that the view from higher floors was fanstastic.

  • Stayed: August 2011, travelled with friends
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1  Thank Lena B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 February 2012

This little hotel had a good location for us close to where we had to be but the bonus came when we met the staff. They are so friendly, always smiling and always willing to help.
The rooms are not very large but very functional and that is what we needed on this trip. There is plenty of car park space and it is free to the hotel guests.
Breakfast can get very busy so either come early or late to miss the crown.
There is Internet in the lobby but not in the rooms.

Room Tip: try to get a room on the upper floors
  • Stayed: February 2012, travelled on business
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2  Thank sigzag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arshad-Mahmood, General Manager at Holiday Inn Express London-Newbury Park, responded to this reviewResponded 29 February 2012

29th February 2012

Dear Guest

Thank you very much for taking the time and the trouble to write a review on the Trip advisor website for the Holiday Inn Express London-Newbury Park.

It is always a pleasure to receive such positive feedback from our guests and I am delighted you enjoyed your time at the hotel so much.

It’s a great satisfaction to hear team’s hard work and efforts been acknowledged by our guests. We recently launched our brand new staff training module of being “BrandHearted” to achieve our ultimate goal of “Great Hotels Guests Love”.

I will certainly share your comments with the team who I know will be delighted to hear that their efforts have been recognised.

Once again thank you for lovely comments & we look forward to welcoming you back to our hotel again in the near future

Yours sincerely

Arshad Mahmood
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 February 2012

We were a group of 40 and spent 3 nights in this hotel.In this case I only speak for myself: This HIE Hotel was clean, friendly with a modern atmosphere. Next door is a petrol station and a huge DIY market and a broad road passes this hotel but we were never disturbed by any noise. We even kept the window open by night. Breakfast could be a bit better: the choc croissants werent freshly baked and as a big fan of British meat and bacon i very much missed fried bacon for breakfast. Coffee was good. Tube station Newbury Park is a little stroll along the main road. It takes u about half an hour to the main attraction downtown London.

  • Stayed: February 2012, travelled with friends
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3  Thank kremes67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arshad-Mahmood, General Manager at Holiday Inn Express London-Newbury Park, responded to this reviewResponded 29 February 2012

29th February 2012

Dear Guest

Thank you very much for taking the time to write a review on the Trip advisor website for the Holiday Inn Express London- Newbury Park Hotel.

It is always a pleasure to receive positive feedback from our guests and I am delighted you enjoyed your time at the hotel.

It’s a great satisfaction to hear team’s hard work and efforts been acknowledged by our guests. We also recently launched our brand new staff training module of being “BrandHearted” to achieve our ultimate goal of “Great Hotels Guests Love”.

With regards to your comment about our breakfast selections at present we are falling in line with Intercontinental Hotel Groups brand standards for “Free Breakfast” offerings. We will discuss your feedback with our supplier about pain au chocolat who in fact are UK’s well-known supplier for hotels / restaurants.

Once again thank you for lovely comments & we look forward to welcoming you back to our hotel again in the near future

Yours sincerely

Arshad Mahmood
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 December 2011

Great hotel! Lovely, clean rooms and the staff was very well trained!

  • Stayed: December 2011, travelled with family
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1  Thank elloie18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arshad-Mahmood, General Manager at Holiday Inn Express London-Newbury Park, responded to this reviewResponded 29 February 2012

29th February 2012

Dear Guest

Thank you very much for taking the time to write a review on the Tripadvisor website for the Holiday Inn Express London Newbury Park Hotel.

It’s a great joy for all of us to hear team’s hard work and efforts been acknowledged by our guests and I am really delighted you enjoyed your time at the hotel so much.

We have launched our brand new staff training module of being “BrandHearted” to achieve our ultimate goal of “Great Hotels Guests Love”.

I will certainly share your comments with the team who I know will be delighted to hear that their efforts have been recognised.

Once again thank you for lovely comments & we look forward to welcoming you back to our hotel again in the near future

Yours sincerely

Arshad Mahmood
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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