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“Nice staff, average chain hotel.”

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Holiday Inn Express London-Newbury Park
Ranked #530 of 1,063 Hotels in London
Co.Durham
Level Contributor
52 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Nice staff, average chain hotel.”
Reviewed 31 March 2012

Average chain hotel. Decent clean and tidy rooms. Limited evening food menu.

What makes this hotel stand out amongst the rest of the HI chain is the Reception and Bar staff: friendly, fast and efficient

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank stanleytraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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474 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (54)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Brooklyn, New York
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 30 March 2012

Stayed here in Oct2011 and found this Holiday Inn to be an excellent place to stay! Hotel staff were awesome, especially their Polish receptionist. Very welcoming when checking in early, offered coffee and got us an available room right away! Super clean rooms and breakfast was great.

Coming from NYC, the short walk from hotel to Newbury Park tube down the street and commute to central London was nothing (albeit about 30 minutes). There's also a bus (296 or 396 to Ilford, xfer to 25 to city) up the road if you want the scenic route.

If you're looking for a quality hotel outside London in a quiet neighborhood two blocks from the tube, the Holiday Inn Newbury Park is definitely it.

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Tashinyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Herne, Germany
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 March 2012

About this hotel you can just say it is standard. Just standard and nothing more. Hotel is not very central. You have to walk about 200-300 metres to the next tube station. I always have problems with my legs in the summer so it was very hard to walk these distance after a long day in London. Notice: It was august and very hot. If you are older, I would not choose it, because it was even hard for me and I was not even twenty in this summer. Tube is very expensive because you are in one of the zones who are far away from the city. So you will have to pay very much for the tickets. Breakfast was ok, but nothing special. Furniture was typical HI, not very special you felt as if you where fallen in a catalogue of standard hotel-furniture... ;) I would not take it anymore, it is just to far away altough I have to say that the view from higher floors was fanstastic.

  • Stayed August 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lena B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peyia, Cyprus
Level Contributor
631 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 276 helpful votes
Reviewed 26 February 2012

This little hotel had a good location for us close to where we had to be but the bonus came when we met the staff. They are so friendly, always smiling and always willing to help.
The rooms are not very large but very functional and that is what we needed on this trip. There is plenty of car park space and it is free to the hotel guests.
Breakfast can get very busy so either come early or late to miss the crown.
There is Internet in the lobby but not in the rooms.

Room Tip: try to get a room on the upper floors
See more room tips
  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sigzag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arshad-Mahmood, General Manager at Holiday Inn Express London-Newbury Park, responded to this review, 29 February 2012
29th February 2012

Dear Guest

Thank you very much for taking the time and the trouble to write a review on the Trip advisor website for the Holiday Inn Express London-Newbury Park.

It is always a pleasure to receive such positive feedback from our guests and I am delighted you enjoyed your time at the hotel so much.

It’s a great satisfaction to hear team’s hard work and efforts been acknowledged by our guests. We recently launched our brand new staff training module of being “BrandHearted” to achieve our ultimate goal of “Great Hotels Guests Love”.

I will certainly share your comments with the team who I know will be delighted to hear that their efforts have been recognised.

Once again thank you for lovely comments & we look forward to welcoming you back to our hotel again in the near future

Yours sincerely

Arshad Mahmood
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bad Rappenau, Deutschland
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 February 2012

We were a group of 40 and spent 3 nights in this hotel.In this case I only speak for myself: This HIE Hotel was clean, friendly with a modern atmosphere. Next door is a petrol station and a huge DIY market and a broad road passes this hotel but we were never disturbed by any noise. We even kept the window open by night. Breakfast could be a bit better: the choc croissants werent freshly baked and as a big fan of British meat and bacon i very much missed fried bacon for breakfast. Coffee was good. Tube station Newbury Park is a little stroll along the main road. It takes u about half an hour to the main attraction downtown London.

  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank kremes67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arshad-Mahmood, General Manager at Holiday Inn Express London-Newbury Park, responded to this review, 29 February 2012
29th February 2012

Dear Guest

Thank you very much for taking the time to write a review on the Trip advisor website for the Holiday Inn Express London- Newbury Park Hotel.

It is always a pleasure to receive positive feedback from our guests and I am delighted you enjoyed your time at the hotel.

It’s a great satisfaction to hear team’s hard work and efforts been acknowledged by our guests. We also recently launched our brand new staff training module of being “BrandHearted” to achieve our ultimate goal of “Great Hotels Guests Love”.

With regards to your comment about our breakfast selections at present we are falling in line with Intercontinental Hotel Groups brand standards for “Free Breakfast” offerings. We will discuss your feedback with our supplier about pain au chocolat who in fact are UK’s well-known supplier for hotels / restaurants.

Once again thank you for lovely comments & we look forward to welcoming you back to our hotel again in the near future

Yours sincerely

Arshad Mahmood
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express London-Newbury Park

Property: Holiday Inn Express London-Newbury Park
Address: 713 Eastern Avenue | Newbury Park, London IG2 7RH, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free Parking Restaurant Wheelchair access
Hotel Style:
#353 Romantic Hotel in London
#364 Family Hotel in London
Price range (per night): ₹ 6,033 - ₹ 12,975
Hotel Class:3 star — Holiday Inn Express London-Newbury Park 3*
Number of rooms: 126
Official Description (provided by the hotel):
Welcome to Holiday Inn Express London Newbury Park Hotel located on the A12 the main arterial road into the centre of London and within easy reach to the site of the 2012 Olympic games. The hotel is 3 minutes from the Central Line underground station giving easy access to Central London with Oxford Street only 35 minutes by tube, and to one of the largest public open spaces in London, Epping Forest. The hotel is at the very cutting edge of contemporary design and technology with wi-fi Internet in the public areas. Each room has wi-fi Internet access, individually controlled air cooling system, included hot buffet breakfast available for all residents. After a long day in the office why not unwind in our contemporary lounge bar area.With ExCel Centre,the O2 and Canary Wharf only 15 minutes by underground, London Newbury Park is an ideal base for the Corporate Traveller. Offering 82 secure Car Parking Spaces (£5.00 per 24hrs)you can leave your car and relax whilst you travel into London. With ExCel centre within easy reach we are ideally placed for conference delegates for World Travel Market, International Boat Show, or guests attending concerts. The hotel is adjacent to The King George Conference Centre and delegates have car parking facilities available on site(fee applie). ... more   less 
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Also Known As:
Holiday Inn Express London-Newbury Park Hotel London
Holiday Inn London
London Holiday Inn

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