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“Warm Greeting” 5 of 5 bubbles
Review of The Sumner Hotel

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The Sumner Hotel
Ranked #137 of 1,089 Hotels in London
Certificate of Excellence
manalapan, nj
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Warm Greeting”
5 of 5 bubbles Reviewed 1 May 2012

From the moment you enter you feel very welcomed by Ricardo and Azim, the Concierge staff during our stay. Complimentary tea service, sparkling water are brought to your room. A wonderful touch after a long flight. With one question regarding a restaurant recommendation we had printed directions and reviews. When we returned after dinner Ricardo inquired as to our dinner, remembering our conversation from the morning. An excellent staff member, kudos to the owners of this hotel in their choice of concierge Ricardo and Azim. The breakfast, included in your stay is beautifully prepared and presented. The location of the hotel is on a quiet street right near the Marble Arch. This will be our home away from home for every visit to London. An excellent staff tending to your needs!

Room Tip: Great beds, make sure you request twin beds if desired.
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  • Stayed January 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank edele a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (232)
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Helena
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 1 May 2012

My husband and I stayed at the Sumner for 8 nights in April. We couldn't have been happier with our choice. The staff are very friendly and helpful. The location is close to the Marble Arch tube station plus numerous bus stops. The room was nice, and the breakfast was good. We will stay there again on our nex trip to London!

Room Tip: We chose a double room. The size was good. It was somewhat noisy so we will opt for a south side r...
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  • Stayed April 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank HelenaMtTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Aust
Level Contributor
88 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 30 April 2012

My sister and I enjoyed our stay here in this gorgeous English boutique hotel. It was located just off Oxford Street but still close enough to walk. Close to a subway and Hyde Park. If you don't mind a bit of exercise, you can also walk to Harrods and Buckingham Palace. The staff go out of their way to make your stay comfortable and are super helpful with anything you need from theatre tickets to shuttles etc. Breakfast was nice. Most of all, loved the complimentary hot drinks 24/7. Nothing like a nice hot chocolate on a cold London night! Loved this place, would definitely recommend to everybody.

  • Stayed April 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank 02KJB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Merrill
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 25 April 2012

The Sumner is an excellent hotel. The staff are very friendly and helpful. The location is near the Marble Arch tube station making it convenient for getting around the rest of the city. And if you are looking to do some shopping Oxford street is only a few blocks away. The only thought I had for improvement was the sign for the hotel is not easy to spot. We walked right past it. That said we solved the problem by calling the hotel and they told us right where they were with clear easy to follow instructions. And once we knew where it was, in a way going into a building not obviously a hotel made you feel like you were breezing into your very own downtown London home.

Room Tip: It was mention earlier, but the elevator does not go to all floor so if carrying you baggage will be...
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  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank David G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bethesda
2 reviews
4 of 5 bubbles Reviewed 24 April 2012

Last month I stayed several nights during a short visit to London. The hotel had great sized rooms ----Most Important in London (I picked the double even though I was only one), with a tub, everything worked, and was clean. Super breakfast with the room. Personnel were efficient, friendly, helpful and made sure all went well. I usually stay in South Ken / Chelsea so this location gave me opportunities for new events. Good pub (and food) on the corner and close to many other good restaurants. Short walk to the tube and easy access to the trains and airports. I would do it again.

Room Tip: Get a double
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  • Stayed March 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank robert r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Sumner Hotel

Property: The Sumner Hotel
Address: 54 Upper Berkeley Street | Marble Arch, London W1H 7QR, England
Phone Number:
Region: United Kingdom > England > London > Marylebone
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Airport Transportation
Hotel Style:
#71 Family Hotel in London
#94 Romantic Hotel in London
#116 Luxury Hotel in London
#117 Business Hotel in London
Price range (per night): ₹ 12,565 - ₹ 17,081
Hotel Class:4 star — The Sumner Hotel 4*
Number of rooms: 20
Official Description (provided by the hotel):
Welcome to The Sumner Hotel. The Sumner has the intimate charm of an elegant hotel. Located in the heart of London within strolling distance of Oxford Street shopping, the bright lights of West End, and the tranquility of Hyde Park. The Sumner is a brand new townhouse hotel located in the heart of London and features award winning management. Part of an 1820s Georgian Terrace the hotel has been fitted to the highest standards whilst also preserving many of the buildings historical characteristics. About The Sumner: The Sumner is a townhouse hotel located in the heart of London, and features the same award winning management as its sister hotel, Five Sumner Place. Part of an 1820s Georgian Terrace the hotel has been fitted to the highest standards whilst also preserving many of the buildings historical characteristics. Tradition is combined with modern comfort, and all rooms are designer decorated and luxuriously appointed. They all feature air conditioning, widescreen LCD, LED/3D TVs, free Broadband, as well as all traditional amenities. For those guests wishing to indulge in something extra special, we provide in addition to our standard rooms a number of larger Deluxe rooms that have been custom designed with Italian Ligne Rosset furniture. The hotels centrepiece is an intimate and elegant sitting room with an original fireplace and timber flooring, the perfect place to enjoy a drink before or after any excursion into the centre London, which literally lies on the hotels doorstep. Located less than five minutes walk from Marble Arch Tube station and Oxford Street, a five minute taxi ride from Paddington station from which the Heathrow Express service runs, and five minutes walk from the tranquility of Hyde Park the hotel is positioned so as to provide you with the choicest mix of excitement, convenience and comfort. The Sumner is at the centre of all that is great about London, and our knowledgeable staff will be able to advise you on all the best places to go and the best things to see. The Sumner is a brand new townhouse hotel located in the heart of London. Part of an 1830s Georgian Terrace the hotel has been fitted to the highest standards, preserving many of the buildings historical characteristics and combining contemporary luxurious design with warm friendly and attentive service. Sumner Hotel Location: How to find us: By tube: The nearest London Underground station is Marble Arch. From the station turn right on Oxford Street and go first right into Great Cumberland Place. Then turn third left into Upper Berkeley Street and continue for approx 100 m - we are at number 54 on the left. By car: Marble Arch is conveniently situated close to the A5, A40(M), A41 and A4(M) and can easily be reached from the Heathrow, Stansted and Luton airports. The Sumner Hotel is 9.0 Miles away from the London City Airport. ... more   less 
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Also Known As:
Sumner Hotel London

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