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“excellent stay” 5 of 5 bubbles
Review of Hilton London Tower Bridge

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Hilton London Tower Bridge
Ranked #176 of 1,086 Hotels in London
Certificate of Excellence
GreenLeadersBronze level
Hong Kong, Hong Kong
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“excellent stay”
5 of 5 bubbles Reviewed 11 June 2012

My wife and I were staying at Hilton London Tower Bridge on 11-15 May. We have emailed to guest manager beforehand as it was a trip to celebrate my wife's birthday, also the first trip to London. As a HHonors Gold member, our room was upgraded to Executive floor, with executive lounge access. Slices of cake, together with a birthday card were in our room for my wife, which is a nice touch and made her surprise.

Service for staff at executive lounge is excellent. Staff there even ask us for the comment of the surprise given to my wife for her birthday. Excellent food quality of breakfast, afternoon tea anc cocktails. Room on executive floor is more than comfortable and spacious.

Hotel location was great, close to London Bridge tube station. Few steps away from the Thames and Tower Bridge. There is a M&S store nearby where you can get foodstuff.

Had a great stay and there is no second choice for you to stay in London. Will definite choose to stay if we come back to London.

  • Stayed May 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Gabriel T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Hilton London Tower Bridge, responded to this review, 24 June 2012
We were happy to read that you and your wife enjoyed your stay and that we were able to make her birthday celebrations successful.

We appreciate the time you took to post feedback and look forward to your future stays with us.

Sven M. Goosen
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 10 June 2012

Stayed at the hotel for a weekend break. Found staff to be exceptionally friendly and professional. Modern hotel with trendy bar and sushi restaurant. Met the manager Sven while our party dined in their new sushi restaurant. We will only stay at this hotel on future visits to London.

Stayed May 2012, travelled with family
Helpful?
1 Thank Richard F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Hilton London Tower Bridge, responded to this review, 24 June 2012
I am glad you enjoyed your weekend break at our hotel. We were happy to read that you enjoyed our new Takara Sushi restaurant so much and hope to be able to welcome you back in the near future.

Sven M. Goosen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
ENGLAND
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 10 June 2012

We stayed here for another long weekend visiting family. Always friendly welcome, courteous and friendly.
The only downside on this visit was the lack of staff to assist at breakfast time. This is the first time we have experienced this. The staff seemed rushed off their feet trying to clear tables and seat people at the same time. But this did not detract from another enjoyable visit, so central for everything.
We will be visiting again without doubt.

  • Stayed May 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RELAXANDDOIT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sven G, General Manager at Hilton London Tower Bridge, responded to this review, 18 June 2012
Thank you for the kind comments. I was happy that you help our team members were friendly, welcoming and courteous.

The hotel was fully booked with circa 500 resident guests over the Jubilee weekend so the breakfast room was rather busy. However I am glad that this did not detract from you having another enjoyable visit.

We look forward to your future stays with us.

Sven M. Goosen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
norfolk
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 9 June 2012

Have stayed in this hotel several times now and wouldn't book any other London Hotel. Excellent location, excellent staff and hotel cleanliness is of a very high standard. Have always stayed in executive rooms which have always been very nice with afternoon tea being very enjoyable. Stay at this hotel and you wont be disappointed.

  • Stayed May 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank NorfolkMember
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sven G, General Manager at Hilton London Tower Bridge, responded to this review, 18 June 2012
It was so kind of you to describe us as The Best Hotel In London. We appreciate comments from guests and even more so when the guest is a repeat visitor.

We look forward to your future stays with us.

Sven M. Goosen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
California
Level Contributor
45 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed 8 June 2012

We spent two nights at the Hilton London Tower Bridge. We found the staff to be outstanding: helpful, courteous, and friendly. Our room was large and very comfortable, and the bathroom equally large and well-appointed (even down to the bathroom scales -- which are a dubious pleasure when on vacation!). I cannot comment on the food as we ate elsewhere; the location of the hotel is very close to the Hays Galleria where there are many excellent restaurants, so we decided to explore when it came time to eat. We did drink in the bar, however, and found the selection of wines to be good and the service impeccable. The hotel is located very close to London Bridge station, so access to all parts of London is easy. In addition, it has the advantages of being next to the Thames, and there is a pedestrian walkway where the fit and adventurous can wander for miles happily enjoying the sites of this lovely city. I recommend this hotel as an excellent choice for visitors to London.

Stayed May 2012, travelled as a couple
Helpful?
1 Thank sgn1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sven G, General Manager at Hilton London Tower Bridge, responded to this review, 18 June 2012
Thank you for posting comments abour your stay with us.

I was so encouraged to read your description of our hotel as being outstanding with helpful, courteous, and friendly staff.

We look forward to your future stays with us.

Sven M. Goosen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton London Tower Bridge

Property: Hilton London Tower Bridge
Address: 5 More London - Tooley Street, London SE1 2BY, England
Phone Number:
Region: United Kingdom > England > London > Southwark , London Bridge
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#40 Green Hotel in London
#88 Business Hotel in London
#93 Family Hotel in London
#130 Romantic Hotel in London
#137 Luxury Hotel in London
Price range (per night): ₹ 12,777 - ₹ 31,551
Hotel Class:4 star — Hilton London Tower Bridge 4*
Number of rooms: 245
Official Description (provided by the hotel):
Set against the backdrop of one of the capital's most renowned historical landmarks, Hilton London Tower Bridge is on the doorstep of the city's financial and shopping districts. We're located in a prime sightseeing location, near to many of London's top tourist attractions. This, combined with fantastic dining, stylish rooms and first-class business and leisure facilities, means we have everything you need for an unforgettable stay in London. A choice of elegant rooms and suites await your arrival at Hilton London Tower Bridge. Select a spacious Suite with a separate living room and upgraded amenities. Upgrade to an Executive room to benefit from free breakfast each morning, refreshments through the day, and spectacular London views from the terrace. We offer a fantastic sightseeing location, within walking distance of the Shard, Shakespeare's Globe, trendy Borough Market, Tate Modern, HMS Belfast and the Tower of London. London Bridge Station is a 3-minute walk away, giving easy access via the Northern and Jubilee Lines to London attractions including Buckingham Palace, Westminster, the West End, Canary Wharf and the O2. Sip cocktails with family and friends in the lively atmosphere of the stylish TwoRuba Bar. Book a table for afternoon tea or simply relax with a newspaper and a fresh coffee. Feeling peckish? Sample mouth-watering snacks from the lunch and dinner menus. Drawing inspiration from the Italian way of life, Jamie's Italian is all about relaxing, sharing great food and enjoying each other's company. With its laid-back atmosphere, Jamie's Italian is the perfect spot to unwind with family and friends, while tucking into fresh pasta, beautiful antipasti, and delicious desserts. ... more   less 
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Also Known As:
Hilton London Tower Bridge Hotel London
Hilton London Hotel Bridge
London Hilton
Hilton Tower Bridge

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