I booked this hotel via lastminute.com for an overnight stay. As soon as I arrived, the clerk told me that my reservation had been cancelled and that I was to be moved to another hotel in the vicinity; 'the Ventures Hotel'. I had received no notification of this cancellation from lastminute.
This Ventures Hotel turned out to be, quite simply, the worst hotel I have ever stayed in (other reviews on here would back up tis view). From reading other reviews on here, it appears that this is common practice for Pacific customers to be sent onwards to the Ventures Hotel. I would strongly recommend not booking with this hotel as this kind of treatment is totally unacceptable.
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- Also Known As:
- Pacific Hotel London