Rockwell is in short a stylishly decorated tramp looking good on the outside but quite distasteful on the inside. The single rooms are the size of a fridge (true, usual in London), there was a hole in the wall size of a watermellon behind my bed, the heating/aircon is a problem, the bed mattress is far too soft, there are not even the custom tea and coffee facilities in the room which always make up for the lack of space, the location is remote set on the busy Cromwell Road just about as far from Earls Court as from Gloucester Road tube and the staff - oh my God - the staff is unbelievably rude. Upon arrival I asked the front desk to kindly shorten my expected stay by one night - was refused and instantly charged for the whole stay regardeless if I will be checked out already or not. When I complained that this has never happened to me (no shows ok, but alterations while in...) I got the most hillarious responce I ever heard: "well, everything must be once for a first time". After 11 hours in flight from Los Angeles hearing this with as strong polish accent from a unsympathetic guy was really really painful. Ended up paying for a night I spend outside the UK already. Anyway in short, just do not bother to engage with this tramp, there are plenty of better choices in the area, even the Citadines Prestige is better.
- Official Description (provided by the hotel):
- The Rockwell is an independent hotel with an emphasis on understated contemporary style, impeccable levels of personal service and attention to detail. Each of the forty rooms has been crafted to create a relaxed atmosphere, whilst retaining an individual character which combines English tradition with contemporary styling. In addition to our well appointed bedrooms, we offer guests the use of generous spaces for eating, drinking and relaxing, including a large south facing landscaped garden. Whether you are visiting Kensington for business or pleasure, many of London's best attractions are on our doorstep including Earls Court, Harrods, the Royal Albert Hall, the Natural History Museum, the Science Museum as well as the shopping areas of Knightsbridge and Chelsea. ... more less
- Reservation Options:
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- Also Known As:
- The Rockwell Hotel London
- Rockwell Hotel London
- Rockwell London