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“Clean and comfy”

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Premier Inn London Kings Cross Hotel
Ranked #152 of 1,069 Hotels in London
Certificate of Excellence
Baltimore, Maryland
Level 2 Contributor
5 reviews
“Clean and comfy”
Reviewed 3 August 2012

We stayed here with our two young children only one night; our first night in London at the end of March 2012. Staff was very accomodating, pleasant, rooms were clean, and the beds were very comfy...just perfect after a seven hour flight from the States. I'd stay here again. Loved the location too.

Room Tip: Our room was on the 3rd or 4th floor, at the back of the hotel, down a long hallway. We did have a n...
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  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BeachyMomof2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerKXPI, General Manager at Premier Inn London Kings Cross Hotel, responded to this review, 5 August 2012
Dear guest,

Thank you for taking time to review your stay at Premier Inn King's Cross St Pancras.
We are delighted you and your family enjoyed your time with us and we really appreciate your positive comments abour our hotel and our team.
Our rooms have everything you need for a comfortable stay and we guarantee you a good night sleep in a fantastic central location.

Thanks again for your kind comments, and we look forward to seeing you next time you are in London.

Kind Regards,

Pene Davies
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
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Solihull, United Kingdom
Level 4 Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 August 2012

Have just returned from a 1 night stay before the Olympics. It was perfectly located, really clean and the staff were really friendly. It had the added advantage of fitting all of 4 of us (2 Adults and 2 Children ) in 1 room. It was a bit on the tight side but the children didn't have to share a sofa bed and had their own pull out bed each - a huge bonus! Breakfast was really good value with both children eating free. There was fruit , yoghurt , cereals alongside the usual cooked option. It was perfect for what we needed and in a great location. We would use this hotel again.

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sandrahk1997
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerKXPI, General Manager at Premier Inn London Kings Cross Hotel, responded to this review, 5 August 2012
Dear guest,

Thank you for taking the time to review your stay at Premier Inn London King's Cross St Pancras. We are delighted you and your family enjoyed your time with us and we really appreciate your positive comments about our hotel and our team.
We guarantee you a great stay in our clean and comfortable rooms while our fantastic team can help you and assist you at anytime during your stay.
Our "All you can eat" breakfast at the price of £8.95 per adult and children eat free is great value for money and it will definitely set you up for the day!

Thank you again for your kind comments and we hope to welcome you back soon at Premier Inn King's Cross St Pancras.

Kind Regards,

Pene Davies
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oxfordshire, United Kingdom
Level 4 Contributor
45 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 2 August 2012 via mobile

I stayed here for one night in July 2012 before catching the Eurostar to Paris. Despite its central London location my room was very very quiet - it faced into the internal courtyard of the hotel and is a good quiet location. Bed and pillows very comfortable and room in good condition. Had a great night's sleep before catching the Eurostar, which is only 5 minutes away.

Stayed July 2012, travelled solo
Helpful?
Thank Julie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerKXPI, General Manager at Premier Inn London Kings Cross Hotel, responded to this review, 5 August 2012
Dear guest,

Thank you for taking the time to review your stay at Premier Inn London King's Cross St Pancras.

We are delighted you enjoyed your time with us and we really appreciate your positive comments about our hotel. We have a great location in central London and it's perfect if you need to catch the Eurostar. We guarantee you a good night sleep and our rooms are clean and comfortable.

Thanks again for your kind comments, and we look forward to seeing you next time you are in London.

Kind Regards,

Pene Davies
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sun City, Arizona
Level 4 Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 31 July 2012

We spent two nights here July 25-26, just prior to the London Olympics. A very busy time. Room was clean, comfortable. Our second night there was no hot water for showers, probably from heavy use. Though notified of a burned out light bulb, it was not replaced so wife could not use vanity. The location was ideal for us as we had a train to take from St Pancras station, a five minute walk which was easy even with heavy luggage. Adjacent Kings Cross tube station ideal for transportation. The hotel restaurant was excellent, quiet and relaxing so we ate there twice though we had many other options. Ironing boards/irons helped with wrinkled clothes. The accommodating and responsive staff helped make this a pleasant stay. Though not perfect, we'll stay here again on our next trip to London.

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank George G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerKXPI, General Manager at Premier Inn London Kings Cross Hotel, responded to this review, 5 August 2012
Dear guest,

Thank you for taking the time to review your stay at Premier Inn London King's Cross St Pancras.

We are delighted you enjoyed your time with us and we really appreciate your positive comments about our hotel, our team and our restaurant. Our fantastic location allows you an easy access to the main attractions in London and be so close to the station is definitely a bonus.
We guarantee you a good night sleep and our rooms have everything you need for a comfortable stay. Please accept our sincere apologies for the light bulb which has not been replaced.

Thanks again for your kind comments, and we look forward to seeing you next time you are in London.

Kind Regards,

Pene Davies
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 July 2012

We stayed at Premier Inn Kings Cross for two weeks. We had to change our room as the first one had lice flying everywhere, smelt damp and the sink was blocked. The housekeeping was poor. On one occasion, nobody came to clean our room even when the "Do not disturb" sign was not hung on the door. The tiles in the bathroom were filled with mould. The bath tub was not cleaned all the time we have been staying there, and the mugs weren't washed either. The location is superb as it is a minute away from the train stations. Everything except for the bed and location was on the downside.

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank wong12345678910
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whitbread-77, Steven Hicks, Social Media at Premier Inn London Kings Cross Hotel, responded to this review, 3 August 2012
Thank you for your review.

At Premier Inn it remains our main objective to deliver a high level of standards in all our establishments, and we sincerely apologise that on this occasion we failed to do this. Please be assured that we take all feedback seriously and on receipt of your details, the issues raised will be fully investigated and duly followed up by the Management Team at the hotel.

We hope to welcome you back in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn London Kings Cross Hotel

Property: Premier Inn London Kings Cross Hotel
Address: 26-30 York Way | Kings Cross, London N1 9AA, England
Region: United Kingdom > England > London
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#75 Family Hotel in London
#108 Romantic Hotel in London
#179 Business Hotel in London
Price range (per night): ₹ 8,225 - ₹ 13,260
Hotel Class:3 star — Premier Inn London Kings Cross Hotel 3*
Number of rooms: 281
Official Description (provided by the hotel):
Perfectly located just 100 meters from King's Cross and St Pancras Mainline Stations and Underground with easy access to all central attractions, restaurants and shopping centres. We offer 276 en-suite bedrooms, restaurant and bar, pub, Costa coffee, meeting rooms and express check-in with 24-hour reception and free luggage storage. Kids under 16 stay and eat breakfast for free. ... more   less 
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Also Known As:
Premier Inn London King`s Cross St Pancras Hotel London
Premier Inn Kings Cross

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