My husband and I stayed at this hotel recently for 7 nights. I would not recommend this hotel to anybody. The previous comments made were spot on.
The only thing good about this hotel is its location in South Kensington, which was very close to everything including restaurants, grocery stores and the Underground. However, there are many hotels in this area so you have a lot to choose from.
When we checked in, we were told to come back since the rooms were not ready yet. We asked the front desk staff (looks like it's a poorly run family business) if we could get a map of London. We were told that they didn't have any. I would think that most of their guests are tourists and I would think that they'd be able to at least give you a city map. My husband and I had to go down the street to the Marriot to get a map of London and the concierge at the Marriot was a lot more helpful in terms of suggesting sites of interest in the area.
We stayed on the 1st floor and as mentioned in other reviews, the walls are very thin and you can hear footsteps of the room above and people's conversation in adjacent rooms. There's a closet room in the hallway which is left open so feel free to grab a fresh and non-smelly towel. The makeshift window covering wasn't working properly. The beds were too small and pillows too flat. I had to leave a note to ask the cleaning person to change our sheets and to supply us with soap and shampoo.
The pressure in the shower is good but don't drop the soap because if you bend down you won't be able to get back up and we're average sized people too. The towels stink like bleach so you better bring your own if you're planning on staying at this hotel.
The breakfast was ok. The coffee was basically instant coffee put into a coffee pots.
The front desk staff were basically non responsive. You ask them a question and they pretend they don't understand you.
- Also Known As:
- Avni Hotel London
- Avni Courtfield