On arrival, there was a young lady working on reception and she was so helpful, it was a pleasure to speak to her,
The rooms are a little outdated but spotlessly clean with all the amenities.
The breakfast was amazing too
Overall a really lovely place.
Thank you for such a kind review! We are glad you enjoyed your stay with us and hope to see you again. We will be sure to pass on the message to Alexandra! Kind Regards, Regency House Hotel.
Came here with my 2 little girls, my mum and my sister and we have left absolutely covered head to toe in severe nasty bed bugs bites!!!! Absolutely disgusting place!! Avoid at all costs !!! Riddled with bed bugs!!!! How on earth is this place still able to open its doors to people is beyond me. We are covered in bites
With the exception of the location, which was perfect, everything else was awful: from the bed fleas, to the wallpaper that had been ripped off, to the musty smell in the room, to the sheets that hadn't been changed... a horrible experience!!!
The bed was alive with bugs. The sheets were stained with blood from bug bites. Please stay somewhere else.
I try and take negative reviews with a pinch of salt. I wish I had listened to the ones for this place. The room looks lovely. The bathroom is fine. Breakfast wasn’t bad.
The bed bugs are something else.
It was ominous to see old mattresses stashed in the back yard. And then I was bitten at night, resulting in a full body rash that has still not gone away 3 weeks later. Was not sure the night was in the hotel until I caught one on the bathroom floor and full of my blood. Desk clerk said he was sorry this happened to me and that was all. Great location but not worth the health complications.
