My husband and I stayed at this hotel for our wedding anniversary and his birthday at the beginning of March. The staff were friendly and helpful on arrival and throughout our stay. We were upgraded a room as I had asked for a large room. The room was very spacious with a queen sized bed, two seater sofa etc. The ensuite was on the small size compared to the room and needed a good vaccum in the corners to remove talcum powder and dust - my husband being just 6ft couldn't comfortably sit in the bath. The wardrobe space was extremely small because the cupboard next door housed a sink, draining board, microwave etc. (they call it a mini kitchenette). The fridge was not working as it should because it was in need of a serious de-frost. The cold water tap constantly gave hot water, so it was not possible to get a cold drink of water without putting water into the fridge for a few hours. The carpet was very "black" around the whole edge of the room and needed cleaning. In fact the room decor when you looked at it closely was a bit tired. The furniture was fine, this looked fairly new. You couldn't open either window in the main bedroom part, only the window in the kitchenette area and the hotel did have its heating up far too much as the weather outside was extremely warm for the time of year. The breakfast area was minute. The hotel has 17 rooms,but only four tables! The continental breakfast was OK but it did concern me that the ham (which resembled a piece of cardboard) was plated up without being on any form of cold surface (the breakfast area is in a glass conservatory, which was very warm as the weather was mild and they had two electric radiators switched on). The same with the juices and milk. It would have been nice to see these items being kept cool.
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- Also Known As:
- Buckingham Hotel London