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“Very Good For This Location” 4 of 5 bubbles
Review of Premier Inn London Docklands (Excel) Hotel

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Premier Inn London Docklands (Excel) Hotel
Ranked #227 of 1,089 Hotels in London
Certificate of Excellence
Stafford, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Very Good For This Location”
4 of 5 bubbles Reviewed 2 March 2012

I stayed at this hotel whilst exhibiting at the Excel centre,some reviewers have commented about booking rooms at the rear of the hotel because of the noise,this is a must,the railway is virtually within touching distance of the hotel.........no,really,it is.It is also close to the airport [London City]which is very busy and the aircraft are of course very noisy on take off.However,the rooms seem very clean,tidy and comfortable,there is a refurb programme taking place as I write this review.This is a very busy hotel,so,if you want a quiet place to relax this may not be the place for you,but,the staff were very friendly,the restaurant service was very speedy with the food quality more than good for this type of hotel,very impressive in fact.The car park charges are an issue with costs of £12 per day,I believe this is only the case because Excel own the site,or have an interest in the site {Excel charge £20}.

Room Tip: Ask for a family room at the rear of this hotel.
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  • Stayed February 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Andrew L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,718 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (295)
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English first
Gloucester, United Kingdom
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 28 February 2012

Three of us stayed on Sunday 26th Feb we had easy parking a very nice and helpfull receptionist clean comfortable room a couple of drinks at the bar and a very good dinner and the staff were very pleasant and efficient.Would recomend this Premier Inn

  • Stayed February 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Richard E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 27 February 2012

Rooms are average. Restaurant service very very poor. Below average in comparison to other Premier Inns in the area

  • Stayed February 2012
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Svernon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly L, Social Media at Premier Inn London Docklands (Excel) Hotel, responded to this review, 29 February 2012
Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. Your feedback is very much appreciated as it enables us to improve standards as we endeavour to meet all of our customers needs. Thank you once again for your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 24 February 2012

Stayed for 2 nights to explore London and see shows.Location ok as public transport frequent. Warm comfortable hotel with nice bar and restaurant.Only one minor glitch during our stay, no sausages left at breakfast. By the time the delivery came it was too late for us as we had finished. Did complain to waiter but just got a shrug of the shoulders and told a delivery was coming. Apart from this stay was enjoyable.

  • Stayed February 2012
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank debbieportsmouth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Exeter, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 22 February 2012

Great positiojn off hotel for exhibiton centre and for the airport lots to see around the area

Room Tip: Great area for excel exhibition centre and airport
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  • Stayed February 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank firebird013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn London Docklands (Excel) Hotel

Property: Premier Inn London Docklands (Excel) Hotel
Address: London Docklands 2 Festoon Way | Royal Victoria Dock, London E16 1JP, England
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#77 Best Value Hotel in London
#97 Romantic Hotel in London
#102 Family Hotel in London
#158 Business Hotel in London
Price range (per night): ₹ 5,629 - ₹ 15,774
Hotel Class:3 star — Premier Inn London Docklands (Excel) Hotel 3*
Number of rooms: 203
Official Description (provided by the hotel):
Located in the heart of London Docklands, our Premier Inn will be sure to suit all your needs whether they are business or pleasure. Take a trip to the O2, which is only 20 minutes away. Or explore out to central London. The choice is truly yours, with the DLR (Prince Regent station) only a short walk away. Our dedicated and friendly staff will do their very best to meet your every need. With a Thyme restaurant on site you can be sure you won't go to bed hungry. A great nights sleep and a comfy kingsize bed will be just what you need after a long day at work or sight seeing. Premier Inn, a good night sleep guaranteed. ... more   less 
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Also Known As:
Premier Inn London Docklands (Excel) Hotel London

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