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Holiday Inn London - Camden Lock
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Reviews (1,731)
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All reviewspenthouse roomjazz cafegreat locationprimrose hillnorthern linetwo double bedstube stationregents parkbrick wallhigh streetduty managerbars and restaurantslate checklate at nightstandard roommin walkstayed here for one night
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1,132 - 1,137 of 1,731 reviews
Reviewed 1 March 2012

The location of the Hotel is just a few minutes walk from the Tube station, perfect.
The reception team were welcoming. I travelled with a group of friends, so we had various twin rooms, which were all spacious, comfortable, clean and well equipped. Breakfast was tasty with plenty of choice.
Hotel offers great value for money, I would definately return.

  • Stayed: February 2012, travelled with friends
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1  Thank WeymouthGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnCamdenLock, Manager at Holiday Inn London - Camden Lock, responded to this reviewResponded 6 March 2012

This sounds like we have a plan.

We'll definitely be here for you, and still offering value for money ... or more?

Thank you for your lovely feedback.

Eddy
Deputy GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 February 2012

My wife and I stayed here a few months back and really enjoyed the lively neighborhood and great hotel staff. Nice modern hotel with very good public transportation options. We got this hotel on Priceline after bidding for a few days.

  • Stayed: July 2011, travelled on business
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Thank drcarr74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnCamdenLock, Manager at Holiday Inn London - Camden Lock, responded to this reviewResponded 6 March 2012

Thank you! It sounds like we have been worth the bidding then.

On your next visit to London, why not speak to us directly and surely we'll be able to do something for you. We enjoy making special treats ...

We can't wait!

Eddy
Deputy GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 February 2012

I stayed for two nights with my family amd also regularly stay at this hotel whilst I am on business in London. The people at the hotel are great, they really go the extra mile to please. Queit location yet within a 30 second walk from the bustling High St. The restaurant food is excellent, we ate on both nights and had breakfast, great value in terms of quality and quantity.
This hotel is highly recommended, close to the underground, rooms are large and very clean, food is great and the staff are fantastic.
Thansk for a great trip.

  • Stayed: February 2012, travelled with family
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1  Thank countyfanuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnCamdenLock, Manager at Holiday Inn London - Camden Lock, responded to this reviewResponded 17 June 2012

Thank YOU for a fabulous feedback!

I am ashamed to struggle with time as we always endeavour to respond to all, but I will get there. Nice to read that your overall experience was excellent but, really … the extra mile is no extra at all! Lol.

To you, our fantastic guests! Happy to having you amongst the Camden family.

See you again very soon.

Eddy and your dedicated Camdeners
Holiday Inn London Camden Lock

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 February 2012

We stayed here as a family of four as we were celebrating my husband's birthday and were going out in Camden in the evening. The location was excellent, central to everything but also very quiet. We had adjoining rooms and they were both very clean and comfortable. We were really pleased with the personal service as in our room we had a complimentary personalised Birthday cake and some bubbly which was a lovely touch and really made our visit. Breakfast the following day was a high standard and they offered hot chocolate as an alternative to coffee for the children which was good. All the staff were very friendly and welcoming and we would definitely stay here again and recommend this hotel highly.

Room Tip: Join Priority Club rewards and benefit from the later check out time.
  • Stayed: February 2012, travelled with family
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Thank Paul W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnCamdenLock, Manager at Holiday Inn London - Camden Lock, responded to this reviewResponded 17 June 2012

… and an truly excellent review, thank you!

We thrive on special occasions and great moments. No, we don’t shy away from emotions and we love to make your cry … of JOY!

It’s good to share that passion with you. Thank you once again for sharing this back with us!

Eddy & the naughty Camdeners
Holiday Inn London Camden Lock, where you’ll certainly let your hair down

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 February 2012

We stayed here as we were going to the Electric Ballroom and wanted somewhere convenient for Camden and its sights. Because of having hotels.com rewards saved up we managed to get a Penthouse Suite for £39 (taxes and fees) but normally it would have cost around £200 plus taxes booked a few months in advance. Even at this price, bearing in mind the location, I think it's pretty good value for the room. The room was bright and airy and had a balcony overlooking the lock which in the summer would be great. Even on a dull February day it was pretty nice though!

Check-in was fast and effortless although there was a mix up with the booking details it didn't cause us any inconvenience. Wi-Fi is chargeable but we didn't bother and having a suite meant that we had a couple of extras such as free water and a Kit Kat (spoilt, I know!). The room itself was nice a large and very clean.

The bathroom was very good with a large separate shower which I much prefer, although the water pressure wasn't up to much. The room seemed quiet and the air con worked perfectly. I assume it was quite quiet to get back to, but seeing as we didn't get back until 4am I think pretty much everywhere would be quiet at that time. We had room service which was OK. I've had worse and I've had better but the choice was pretty good and it seemed reasonable priced.

All in all, I think this is a great hotel, it has an outstanding location and, as with all Holiday Inns, you know what you're going to get, but with an upgraded room, it felt a bit more individual which made a nice change from the norm in a chain hotel. When we come back, this is where we will be staying.

Room Tip: If you can afford to upgrade to a Penthouse, do it. When we were there you only had to pay an extra £39.
  • Stayed: February 2012, travelled as a couple
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2  Thank buffgirl73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnCamdenLock, Manager at Holiday Inn London - Camden Lock, responded to this reviewResponded 22 February 2012

Nice to have such a detailed review. we could use your service as mystery guest next time; and this is what a review site really is about.

Altogether, it seems that we manage to combine "brand standards" with "surprise". All of our rooms have their own characteristics yet Penthouses boast space, extra features (your own Nespresso machine, free water, juice, separate shower and bath, etc.), private terrace ... and what a view! If you come back in warmer days, you may enjoy drinks while watching the sun set. Nice, non?

On the side, I'll contact you directly through Trip's internal messaging service to get more information about your room service. I'd very much like to work on that one.

Otherwise, lovely to hear you had a great time at the Electric Ballroom and that you were happy about your base (us) in Camden. When are you back then?

Please let us know and we'll show you more about what a branded hotel could do.

Eddy
Deputy General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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