Have to give this hotel 10:10 for location as it is very central and only a 10 minute walk from Westminster station.
A few things we were not impressed with:
On arrival you are provided with a complementary cookie however there is only one option and it contained nut. Consideration should be provided for those with a nut allergy.
In the room you are provided with a fridge and two bottles of complementary sparkling and still water. Our fridge was off the entire time so the water was not chilled.
On the second day we were only provided one bottle of each which isn't idea for two people all night in my opinion.
A large issue for my partner and I was the constant banging of doors on our floor, especially the staff door outside our room! Don't expect to be able to take an afternoon nap after travelling. Even after asking it took 2 days and a constant reminder to passing staff to actually try and be quieter.
Overall our stay was pleasant and as I said the location is perfect! The room was kept immaculate and you also have the option of a £5 voucher for a drink in the bar if you don't have your towels/ bedding changed.
- Official Description (provided by the hotel):
- At DoubleTree by Hilton, we know that the little things mean everything. Enjoy our famous warm Signature Chocolate Chip & Walnut Cookie welcome at the front desk, whilst also earning Hilton HHonors® points for future qualifying stays. The DoubleTree by Hilton London – Westminster is as close to a cultural epicentre as it is possible to get. The Houses of Parliament, Westminster Abbey and Tate Britain are just a short walk away, while the West End, financial institutions & the ‘Square Mile’ in the City, South Bank and the London Eye are also within easy reach. Airy, modern rooms offer all the comforts you’d expect – and some you might not, like bottled water in your room on arrival, and complimentary high-speed internet in every room and throughout the hotel. Enjoy a drink, meal or Afternoon Tea in the informal-but-stylish atmosphere of our newly re-launched Millbank Lounge, and start your day with a hearty Full English Breakfast in our City Café. The hotel was designed with original touches we know our guests appreciate: a fresh, light contemporary design; floor-to-ceiling windows; enhanced fresh air conditioning & soundproofing for undisturbed nights. We also offer late-night room service; state-of-the-art meeting facilities; private dining rooms. So whether you’re on business or enjoying a relaxing break, DoubleTree by Hilton London – Westminster has what it takes to make your visit a memorable one. ... more less
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- Also Known As:
- City Hotel Westminster
- City Hotel London
- City Inn London