Have to give this hotel 10:10 for location as it is very central and only a 10 minute walk from Westminster station.
A few things we were not impressed with:
On arrival you are provided with a complementary cookie however there is only one option and it contained nut. Consideration should be provided for those with a nut allergy.
In the room you are provided with a fridge and two bottles of complementary sparkling and still water. Our fridge was off the entire time so the water was not chilled.
On the second day we were only provided one bottle of each which isn't idea for two people all night in my opinion.
A large issue for my partner and I was the constant banging of doors on our floor, especially the staff door outside our room! Don't expect to be able to take an afternoon nap after travelling. Even after asking it took 2 days and a constant reminder to passing staff to actually try and be quieter.
Overall our stay was pleasant and as I said the location is perfect! The room was kept immaculate and you also have the option of a £5 voucher for a drink in the bar if you don't have your towels/ bedding changed.
- Free Wifi