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“Two night stay as part of a visit to London 2012. Superb location, excellent staff.” 5 of 5 bubbles
Review of Doubletree by Hilton London - Westminster

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Doubletree by Hilton London - Westminster
Ranked #248 of 1,089 Hotels in London
Certificate of Excellence
Derby, United Kingdom
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Two night stay as part of a visit to London 2012. Superb location, excellent staff.”
5 of 5 bubbles Reviewed 1 August 2012

Very warm welcome and great customer service. Restaurant was really good too. Easy walking distance to Westminster Pier and then on the boat to Greenwich for the Olympics. Parked the car outside in the street (weekend) it really could not get much better. This was one of lifes better experiences. It far exceeded our expectations in every respect.

  • Stayed July 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank David D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 1 August 2012

Booked here as part of an Olympics Break (beach volleyball and basketball). Hotel is a 10 minute wall from Westminster tube station in a quiet area of London. Might be concerned walking back late at night as very quiet, however if you get a taxi or are in a group it would be fine. Hotel is very well managed with attentive staff, comfy rooms (ours had iMacs in) and a good buffet breakfast. As with many London hotels it is just a base for the weekend and it served its purpose well. Didn't use all facilities but sure they would have as good. Cases stored for us as we arrived before check-in, and again after check out.

oh and don't forget the warm cookies when you check in - nice extra touch

  • Stayed July 2012
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank aing69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 29 July 2012 via mobile

Many many congratulations to Simon the excellent Manager of this hotel, for his very approachable style and the personal interest he takes regarding all hotel guests which is much appreciated.
Also to Kemal who is in charge of the restaurant and food - He is so incredibly helpful and good humoured and provides a wonderful menu, excellent staff and great food.
This is a really superb example of a wonderful place to stay - and provides quality service with a smile!
I thoroughly recommend the hotel and have been a regular for many years. It is a joy to stay there - I have always found all of the staff to be so very very helpful and courteous - Well done and thank you!
Paul D. From Herefordshire.

Stayed July 2012, travelled on business
Helpful?
1 Thank Paul D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
D0laO, PA/Executive Assistant to the General Manager at Doubletree by Hilton London - Westminster, responded to this review, 30 July 2012
Dear Paul D,

Thank you very much for your review of the DoubleTree by Hilton London - Westminster. It's wonderful to receive such glowing feedback, and we are pleased that you enjoyed your stay with us.

We hope to have the pleasure of your company at Westminster again in the not too distant future. Thank you once again, and have a pleasant week!

Kind regards,

Dola O
PA/Executive Assistant to the General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dundee, United Kingdom
Level Contributor
39 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 29 July 2012

1st time staying at the hilton westminster, it is in a great location 5 minutes from houses of parliment and in a very quiet location, easy for the tubes. Staff were fantastic very attentive and nothing was too much, food was excellent, although the only thing that let the hotel down was lack of storage in the rooms. Overall I would certainly recommend this hotel and would definately use it again .

  • Stayed July 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Wobblyannie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bedford, United Kingdom
Level Contributor
66 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 29 July 2012

We stayed here on the eve of day 1 of the Olympics (booked through Thomas Cook Sport) as we didn't get any tickets on line so bought a package.

Great Location in central London, a short walk from Lambeth bridge and then up to Westminster bridge for the London eye, Westminster/ Big Ben etc etc. We choose this hotel as we wanted to catch a river boat to Greenwich for the Equestrian events - it was only a 20 mins walk with lost of activities going on along the river bank.

Hotel staff were very friendly, always saying hello and making you feel welcome. Rooms were clean and tidy, sheets and towels smelt very fresh, bathroom light and fresh with the usual freebies. My only suggestion to improve would be a small bar of soap as opposed to liquid hand soap.

I especially liked the apple TV and free wifi throughout the hotel.

Breakfast was a plentiful hot and cold buffet and lots of staff on hand to refill tea and coffee.

Check in and out was very smooth, again staff friendly.

All in all a great location if you want to do all the touristy bits, a very clean and efficiently run hotel with excellent staff. I would stay here again no question.

  • Stayed July 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Pippy66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Doubletree by Hilton London - Westminster

Property: Doubletree by Hilton London - Westminster
Address: 30 John Islip Street, London SW1P 4DD, England (Formerly Mint Hotel Westminster)
Phone Number:
Region: United Kingdom > England > London > Westminster
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#173 Business Hotel in London
#186 Luxury Hotel in London
#188 Romantic Hotel in London
#192 Family Hotel in London
Price range (per night): ₹ 12,159 - ₹ 22,768
Hotel Class:4 star — Doubletree by Hilton London - Westminster 4*
Number of rooms: 464
Official Description (provided by the hotel):
At DoubleTree by Hilton, we know that the little things mean everything. Enjoy our famous warm Signature Chocolate Chip & Walnut Cookie welcome at the front desk, whilst also earning Hilton HHonors® points for future qualifying stays. The DoubleTree by Hilton London – Westminster is as close to a cultural epicentre as it is possible to get. The Houses of Parliament, Westminster Abbey and Tate Britain are just a short walk away, while the West End, financial institutions & the ‘Square Mile’ in the City, South Bank and the London Eye are also within easy reach. Airy, modern rooms offer all the comforts you’d expect – and some you might not, like bottled water in your room on arrival, and complimentary high-speed internet in every room and throughout the hotel. Enjoy a drink, meal or Afternoon Tea in the informal-but-stylish atmosphere of our newly re-launched Millbank Lounge, and start your day with a hearty Full English Breakfast in our City Café. The Hotel was designed with original touches we know our guests appreciate: a fresh, light contemporary design; floor-to-ceiling windows; enhanced fresh air conditioning & soundproofing for undisturbed nights. We also offer late-night room service; state-of-the-art meeting facilities; private dining rooms. So whether you’re on business or enjoying a relaxing break, DoubleTree by Hilton London – Westminster has what it takes to make your visit a memorable one. ... more   less 
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Also Known As:
City Hotel Westminster
City Hotel London
City Inn London

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