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“Excellent Hotel” 5 of 5 bubbles
Review of Doubletree by Hilton London - Westminster

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Doubletree by Hilton London - Westminster
Ranked #249 of 1,089 Hotels in London
Certificate of Excellence
Lincoln, Nebraska
Level Contributor
90 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Excellent Hotel”
5 of 5 bubbles Reviewed 30 May 2012

Stayed here May 20th through the 25th. This is an excellent hotel with short walks to Westminster Abbey, Houses of Parliament and The London Eye. Also short walks to Pimlico and Westminster tubes.

The staff here is extremely courteous, helpful and very accommodating as we arrived early from an overnight flight and they were able to get us into our room early, they were just fabulous to deal with and the cookie at check-in is delicious. Loved the iMac TV/Computer combo, internet connection made it easy to stay in contact with home. The rooms were clean, bed was comfortable. The one very small drawback is the size of the bathroom but it is really not an issue. Did not eat in the restaurant but did use room service which was excellent as was their lounge for cocktails.

Overall we were extremely pleased with this hotel and would definitely stay here on a return trip.

  • Stayed May 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank KevinBromagen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (712)
Date | Rating
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English first
Grosmont, United Kingdom
Level Contributor
452 reviews
168 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
5 of 5 bubbles Reviewed 28 May 2012

Stayed here for Chelsea flower show

The service was excellent, especially at check in.

The room was superb, with great facilities all told, and a view of the river.

Unlike the room prices, the drinks prices at the bar were somewhat high, but I suppose that it is Westminster after all!

Breakfast was a real treat, with a hearty big boy's buffet.

Would stay again and recommend it for being so well situated for central London attractions.

Room Tip: 13 th floor odd numbered rooms have Thames views.
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  • Stayed May 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank kmc1702
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
27 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 28 May 2012

This is a very good hotel in a very good location. Stayed for one night and would definitely stay again. Friendly staff, some stylish touches in the bedrooms and, as other reviewers have pointed out, a computer with free wi-fi...breakfast was delicious and plentiful despite it being very busy. Only small negatives, the parking is very limited (but very secure) so make sure you book if you're planning to drive. And the mattress was really hard - almost, but not quite, rock hard... Apart from that though, I really liked this hotel!

  • Stayed May 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Kathryn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heart of England
Level Contributor
47 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 28 May 2012

I visited with my family - two rooms for one night- to see Warhorse earlier this month.
After an initial misunderstanding with the reservations desk, we were greeted in person by the duty manager, made very welcome and compensated with a complementary bottle of wine.The warm and delicious cookies on arrival as standard is a nice touch.
The contemporary rooms was well equipped, stylish and excellent, I love the imac instead of a conventional TV. The whole hotel is stylish and well thought out.
Breakfast was also very good and again staff were friendly and helpful throughout. I will definitely use this hotel again, it represents top quality, excellent location and good value for money. (booked via Gala Hotels agency)

Room Tip: This is the second time I've used this hotel, on both occasions the rooms were great, I think th...
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  • Stayed May 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank englander1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ny
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 28 May 2012

Hotel was wonderful. We got 2 rooms to accomodate a family of 4.
Hotel is VERY CLEAN, EXCELLENT INTERNET, in your room you get an apple computer for internet, TV and listening to music.
Seemed like a nice restaurant, but i didn't eat there.
Good pubs near by.
Walk to Big Ben, Parlament, Westminster, and even the London eye, although that is a bit further.
The real key is the 88 bus. it is just a block or 2 away and takes you though the center of the city.
88 bus ran 24 hours a day and seemed to come every 5 to 10 minutes.
Several trains are close too.
A great place to get coffee and to go breakfast in the morning is the Pret a Manger, there is one about a block or 2 away.
The staff was really exceptional, helped me and others, very quickly and happily, better than almost any hotel I have seen.
We were able to walk to Sunday church services at Westminster from here, a wonderful walk either along the water or through the quaint inner street. get to the service early (maybe 30 minutes early, to get decent seats, we were there 15 minutes early to 10:00am service on Sunday and were really off to the side.
This was our first trip to london and it was really amazing.
Taxi from airport ran about 85 pounds, and taxi to charing crossing was i think 15 pounds.
London trains and buses are really fantastic, as well as the taxi's. Much cleaner and comfortable than Paris and New York, really a pleasure. For metro/underground/tubes and bus we found as a family buying a oyster card with about 8 pounds on it worked well, each ride cost about 2 pounds, but once you hit 7.7 pounds that is the most it will take for the day, so essentially you can ride as much as you want.
At the end of the trip we got a refund on what was remaining on the Oyster card including the 5 pound deposit they take. You can get a card for 5 pound or 10 pounds, so i found doing 10 pounds to start, and then 5 pounds each day after worked for us. Here is a good link.
http://www.londontoolkit.com/briefing/oystercard.htm

  • Stayed May 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank jugheadx3000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Doubletree by Hilton London - Westminster

Property: Doubletree by Hilton London - Westminster
Address: 30 John Islip Street, London SW1P 4DD, England (Formerly Mint Hotel Westminster)
Phone Number:
Region: United Kingdom > England > London > Westminster
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#173 Business Hotel in London
#187 Luxury Hotel in London
#188 Romantic Hotel in London
#192 Family Hotel in London
Price range (per night): ₹ 12,027 - ₹ 22,745
Hotel Class:4 star — Doubletree by Hilton London - Westminster 4*
Number of rooms: 464
Official Description (provided by the hotel):
At DoubleTree by Hilton, we know that the little things mean everything. Enjoy our famous warm Signature Chocolate Chip & Walnut Cookie welcome at the front desk, whilst also earning Hilton HHonors® points for future qualifying stays. The DoubleTree by Hilton London – Westminster is as close to a cultural epicentre as it is possible to get. The Houses of Parliament, Westminster Abbey and Tate Britain are just a short walk away, while the West End, financial institutions & the ‘Square Mile’ in the City, South Bank and the London Eye are also within easy reach. Airy, modern rooms offer all the comforts you’d expect – and some you might not, like bottled water in your room on arrival, and complimentary high-speed internet in every room and throughout the hotel. Enjoy a drink, meal or Afternoon Tea in the informal-but-stylish atmosphere of our newly re-launched Millbank Lounge, and start your day with a hearty Full English Breakfast in our City Café. The Hotel was designed with original touches we know our guests appreciate: a fresh, light contemporary design; floor-to-ceiling windows; enhanced fresh air conditioning & soundproofing for undisturbed nights. We also offer late-night room service; state-of-the-art meeting facilities; private dining rooms. So whether you’re on business or enjoying a relaxing break, DoubleTree by Hilton London – Westminster has what it takes to make your visit a memorable one. ... more   less 
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Also Known As:
City Hotel Westminster
City Hotel London
City Inn London

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