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“nice hotel shame about the beds” 3 of 5 bubbles
Review of Holiday Inn Express London Stratford

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Holiday Inn Express London Stratford
Ranked #329 of 1,078 Hotels in London
Certificate of Excellence
York, United Kingdom
Level Contributor
75 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
“nice hotel shame about the beds”
3 of 5 bubbles Reviewed 20 March 2012

I stayed in this hotel with work as we were at a show at Earls Court and its only 15 mins away on the underground and much cheaper.

everything about the hotel was great other than the beds, they were soft like a sponge and if you move you are going to fall out. Other memeber of staff in my company had the same problem so none of us slept well.

but the hotel is great other wise, you cant hear the road outside or anything else.

Room Tip: dont have a room with a single bed as you will fall out of it
See more room tips
  • Stayed October 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank John W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Case Manager at Holiday Inn Express London Stratford, responded to this review, 18 April 2012
Dear John W,

Thank you for staying with us and leaving a great review.
I'm glad you enjoyed our hotel. I am sorry to hear the bed was to soft for you though.
Please come stay with us again!

Katie J
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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757 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (124)
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English first
Rayleigh, United Kingdom
Level Contributor
140 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 bubbles Reviewed 18 March 2012 via mobile

We arrived early on Saturday (midday) I had booked 2 rooms one for my Wife and myself and one for my daughter and boyfriend .
Check in is not till after 14.00 but after enquiring we were told we could have our rooms and continued to dump our stuff off and head off into London (Stratford Station and Westfield Shopping centre 4 minutes walk away).
The whole experience was totally professional and friendly ,the rooms are really lovely and spotlessly clean. The shower is fantastic too with a plentiful supply of instant hot water.
After a good nights sleep we had a nice breakfast with plenty on offer such as sausages,eggs,beans croissant etc etc.
Complementary newspapers were also on offer throughout our stay too.
Summing up this is a really nice Hotel and will be a great place to stay for the Olympics and hope they continue to maintain their Gold Medal Status.
Thank you for
making our Mothers Day weekend an enjoyable one.

Stayed March 2012
Helpful?
Thank MJB_Essex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swansea, United Kingdom
Level Contributor
54 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 10 March 2012

Very pleasantly surprised by the quality of the room - painted in tasteful colours with lots of attention to details - air conditioning, plug by the bed, full Freeview on the TV, Kettle with decent brand tea/coffee supplied. The bathroom is spotlessly clean and finished to a high specification, and I know it's only a small thing, but I really appreciated that there are lots of shelves in the shower!

Check-in was good and professional and I feel really relaxed after spending the evening in the room. Price was good too, prepay, £60 for a Sat night in London.

About a five minute walk from the new Westfield shopping centre and Stratford station. The only thing missing is free wi-fi which still hasn't arrived in the UK which is baffling in this day and age (have stayed in many HIExpress in USA which provide it as standard)

  • Stayed March 2012, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank gaynorthomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norwich, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 2 March 2012

I'd only stayed at a Holiday Inn once before this time, and then I didn't really pay attention to it as it was before an early flight, but this time round I was absolutely stunned by how amazing it was. Now, I've never stayed at any fancy five star hotels, but I've got to say, they can't possibly top a Holiday Inn.

The room was spotless, absolutely beautiful. And what I liked was that they gave you enough pillows for the amount of people sharing the room (unlike a Travelodge who give you thin pillows, and only three...) and there was a choice of soft or firm, which was wonderful.

The bathroom was lovely, shiny and beautifully clean. Hot water ran through easily, and the shower was lovely.

Every morning that we were there, we were entitled to a complementary breakfast which was also very nice.

This Holiday Inn was also in a great location in Stratford, with just a mere five minute walk to Stratford Station, with a small shopping mall opposite the station.

Overall, I had a wonderful experience at this Holiday Inn, I would stay there again and again, and would definitely recommened this place to everybody who will listen!

  • Stayed July 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank UsernameNotFound
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerE15, Public Relations Manager at Holiday Inn Express London Stratford, responded to this review, 9 March 2012
Dear Guest,

Thank you so much for taking time and posting a wonderful feedback regarding your stay at Holiday Inn Express Stratford.
We are delighted to hear that you had a great experience whilst staying with us. It is pleasure to know that you loved the room and it's cleanliness, had a good night sleep, enjoyed breakfast and find the hotel location really convenient.
We are looking forward to welcome you and your family back at Holiday Inn Express Stratford.

Kind Regards,
Edita Matuleviciute
Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
58 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 bubbles Reviewed 13 February 2012

This bucks the trend that London hotels don't have polite and helpful staff. The staff are attentive, polite and run a clean modern hotel. My second visit here and will keep using it. Breakfast is excellent and lots of choice.

Room Tip: I find the higher you go (upper floors) the less you hear any road noise. Parking is scarce and its...
See more room tips
  • Stayed February 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank smithowlsmanchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerE15, Public Relations Manager at Holiday Inn Express London Stratford, responded to this review, 9 March 2012
Dear Guest,

Thank you very much for your delightful comments regarding the recent stay at Holiday Inn Express Stratford.
Your compliments were shared among the staff members who are so passionate about their work. It is great to hear that their efforts were encountered.
We are looking forward to welcome you back in a very near future.

Kind Regards,
Edita Matuleviciute
Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express London Stratford

Property: Holiday Inn Express London Stratford
Address: 196 High Street, London E15 2NE, England
Phone Number:
Region: United Kingdom > England > London > East End / East London
Amenities:
Business Centre with Internet Access Free Breakfast Restaurant Wheelchair access
Hotel Style:
#304 Family Hotel in London
#358 Romantic Hotel in London
Price range (per night): ₹ 5,176 - ₹ 15,189
Hotel Class:3 star — Holiday Inn Express London Stratford 3*
Number of rooms: 153
Official Description (provided by the hotel):
Welcome to Holiday Inn-Express London-Stratford Hotel. Located just 7 minutes walk from Stratford Station, with great links taking you to O2 Arena, Excel Exhibition Centre & Canary Wharf in just 15 minutes. Central London, The City & West End, are easily reached by Central and Jubilee tube lines. Express by Holiday Inn London Stratford is situated in the heart of East London, site of the 2012 LONDON OLYMPICS. Stratford Regional and International Station with the Eurostar Rail Link is due to be opened in Sep 2011. Stratford has excellent connections, making it easy to get to Holiday Inn-Express London Stratford. The hotel is 3 miles from A13 with its excellent links to A406 North Circular Road, A127, M25 & M11. Proximity of London City Airport via Docklands Light Railway and Stansted Airport via National Express Coach makes Holiday Inn-Express London Stratford an ideal base for business or pleasure. Complimentary Express Hot Breakfast is served every morning in our Great Room. Evening meals are served Monday-Sunday 18:00 22:00. Car Park booking is FIRST COME FIRST SERVE only. Charges £20 PER NIGHT PER CAR. ... more   less 
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Also Known As:
Holiday Inn Express London Stratford Hotel London
London Holiday Inn

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