This was my 5th or 6th stay over a twelve year period. The hotel is much improved. Our room was nicely decorated and spotlessly clean. The room was on the main floor just beyond the kitchen and another service area. It probably was a service room converted to a bedroom. The bathroom was small with a shower, no tub, but adequate. The bathroom was extremely hot, so much so that if we left the door to the bathroom open the room became stifling. The staff knew this. They gave us the remote for an additional air conditioner when I complained. The air conditioning units only put out freezing air. The toilet only flushed erratically. That is, the handle felt like it would break no matter how much pressure we put on it. Then later, it would flush. The safe hadn't been re-set. The person at the desk blamed "the girls" for not checking on this. The TV remote worked erratically. It took a day for it to be fixed. This hotel needs a checklist for the maids, so details aren't overlooked. There is a nice Indian restaurant in the hotel and breakfast with fruit and dry cereal, toast, and lots of tea or coffee came with the room. Eggs or an English breakfast were available at an additional cost. The location is right near the tube and in walking distance of the Victoria and Albert and Science museums. There is a bank and internet cafe across the street.
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- Also Known As:
- Montana Hotel London