Given the generally positive TripAdvisor reviews I was a little disappointed with this hotel. I stayed in room 833 as part of the Level club (which to be frank I didn't use)..
First the pros:
The room was a good size and was immaculately clean, as was the bathroom which had a bath and (overhead) shower with decent pressure. Reasonable view out over the rooftops to the city, its very close to a tube station and there are shops within easy walking distance.
I had a very warm welcome on arrival and check in/out was painless. Room service food was decent enough and came quickly, although it was £16 for a club sandwich (+ 12.5% service charge). The expresso machine was a nice touch and included decaf pods, although the milk wasn't fresh.
There is quite a lot of traffic noise from the street below and it is constant, well into the night. Yes, I know its London but plenty of other hotels I've stayed at have much better sound proofing. There is also noise from outside in the corridor, especially in the morning with people leaving and cleaning staff crashing about.
The air conditioning does work but is an old fashioned system with the fan control near the bed and the radial thermostat on the wall. So basically it alternates between being too cold and too warm.
A bit old fashioned pretty much sums up the rest of the room, the TV is flat screen with HDMI but is old and the decor, whilst clean is quite dated. The (LG) TV has all the AV inputs locked out but you can override this if you search on the Internet for the code and method. There are no media or film options, just Digital TV. There are lots of mains plugs but many are international standards so the UK usable ones are a little thin.
Wi-Fi strength was great but the download speed was slow, only about 3Mbps, so little ability to stream content. It struggled to maintain my Tidal music streaming app (at CD quality) without cutting out every 30 seconds or so. There is also a wired ethernet port.
The bed was large but it wasn't that comfortable, you could feel the springs through the sheet. A mattress topper would help here. The pillows were comfy.
The curtains weren't very blacked out and there was a gap at one end so the room got very light in the morning.
One thing that really annoyed me was the automated mini-bar policy. I frequently need to use the fridge when travelling (for storing food and I'm not paying £6 for a beer that cost them £1, call me a cheapskate!). When I called up to get it emptied (so I didn't get charged) I was told there was a £15 charge and they were adamant it had to be paid. So, I've just paid over £200 for my room and you're going to charge me to use the fridge. Sorry, this was a very poor response. Did I buy anything from your mini-bar? No.
In summary there are much better hotels in the nearby area, I wouldn't stay here again.
- Official Description (provided by the hotel):
- The Melia White House hotel was built in 1936 and was originally launched as The White House luxury apartments. The hotel’s building still preserves its architectural value as a prime example of art décor style in late 1930s. After a recent refurbishment, guests can now have a more pleasant and unique experience when sating in London. This 4-star deluxe hotel includes 581 rooms, 112 apartments, 9 meeting rooms, 2 restaurants and a bar including a terrace, fitness centre and an executive lounge. The hotel’s unique location, award winning food offering and true passion for service will make of your stay in London a pleasant and unique experience. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Agoda, Booking.com, HotelQuickly and TripOnline SA so you can book your Melia White House reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Melia White Hotel
- Sol Melia London
- Melia White House London