I live in Saudi Arabia and recently had to fly to England to have my wife’s arm repaired after she fell and badly fractured it. Rather than hand her over to the local equivalent of Dr. Nick of The Simpson’s fame, my company put us on a plane to the UK. We were put up at the Melia White House Hotel near Regent’s Park.
The rooms are not very big. Comfortable enough, but not like a Marriott room. There is wi-fi throughout the hotel with a strong signal. I was pleasantly surprised to see that I could stream my Netflix account (UK now has Netflix). We were in a “high priced” room which gave access to the “Level Seven” club, which was a lounge that offered a very awesome breakfast (and where I live, pork is illegal, so having sausage, bacon, and ham available was great). At night, Level Seven guests can go there and have beer, wine, and appetizers. Most nights we made the appetizers into our evening meal, which was very economical considering how EXPENSIVE the UK is, and particularly London.
They have a computerized elevator system. You press your floor number on a central console, and it tells you which door to go to. Then you get in, and up you. Very efficient. No waiting around forever and having to stop at every floor. Rooms could have been better insulated, or perhaps the people who thought it was fine to shout into their cell-phones at 12:30 AM (in the hallways) just had big mouths.
There is a room safe. Water pressure was great but the exhaust fan in our room and the towel heater were both out of service. Maintenance came up and said it was the breaker, but in the week we were there, neither item worked. There is a mini-bar and fridge. We did not use this service, and I thought it was odd that you could fit nothing else in the fridge, say for example you bought some bottles of water and you wanted to chill them.
The staff will come in at night to turn down your room. We don’t really like that service, so at nights just put out the do-not-disturb sign and the staff left us in peace.
The staff was efficient but not overbearing. When I arrived with my carry-on the doorman offered to take it, but did not chase me down for it when I said I would carry it myself. We asked for the 2 PM late check-out and again were pleased when we were not incessantly bugged throughout the day by housekeeping to see if we had left yet. On our first night, the staff was concerned with the do-not-disturb because they knew my wife had just been checked out of the hospital, and they called the room to check up and make sure she was OK. I thought that attention was a nice touch. You are about a block away from the Portland Street Metro Station. I find the London Underground to be a bit confusing, and expensive, when compared to subway systems in the USA, but there seems to be staff at every station who are able to successfully steer wayward tourists to their destinations.
This hotel is owned by a Spanish company and it caters to Spanish tourists and visitors. But, everyone on the staff we encountered spoke fluent English, though I was able to put some of my (mostly forgotten) Spanish to good use.
All in all a really nice visit (under the circumstances). I’d stay there again.
- Official Description (provided by the hotel):
- The Melia White House hotel was built in 1936 and was originally launched as The White House luxury apartments. The hotel’s building still preserves its architectural value as a prime example of art décor style in late 1930s. After a recent refurbishment, guests can now have a more pleasant and unique experience when sating in London. This 4-star deluxe hotel includes 581 rooms, 112 apartments, 9 meeting rooms, 2 restaurants and a bar including a terrace, fitness centre and an executive lounge. The hotel’s unique location, award winning food offering and true passion for service will make of your stay in London a pleasant and unique experience. ... more less
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- Also Known As:
- Melia White Hotel
- Sol Melia London
- Melia White House London