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The Rubens at the Palace
Ranked #85 of 1,090 Hotels in London
Certificate of Excellence
GreenLeadersBronze level
Prescott, Arizona
Level Contributor
103 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Great place to stay”
5 of 5 bubbles Reviewed 5 May 2012

My husband and I stayed at the Rubens for two nights on our way to Paris two weeks ago, and we very much enjoyed our short stay. Our room was comfortable as was the bed, the shower was great (awesome water pressure!) and breakfast each morning was yummy. Every single staff member we encountered were friendly and very helpful. Thanks for the good memory!

  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kimat29forever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4,022 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (863)
Date | Rating
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English first
Seattle, Washington
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 4 May 2012

Just returned last night from a great four night stay at the Rubens. When we arrived at 11am, our room understandably wasn't ready, so they let us have an alternative room the first night and moved our things for us the second day. The King Henry VIII room was amazing! If you want a "British" experience, definitely book a Royal Room.

The bar area food was good and reasonably priced. Christopher was a great server.

The location was good...close to the underground etc, but we couldn't find anywhere to eat late at night (after
seeing Wicked...which is just three blocks away) besides in the hotel. I would say the only downside to the hotel was the slight lack of restaurants in the immediate area (but there are some, and the hotel food is also good).

Overall a great stay and totally recommended! Just remember you are not booking a new modern contemporary hotel, you are getting a really cute traditionally British hotel with great service.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank steveopt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 4 May 2012

We have stayed at The Rubens for a week, it is a shame to leave. It has been fantastic, from staff to food and rooms it has all been a pleasure. We would highly recommend and would love to stay again. The room was more than we expected in size and the bathroom ample size. Location is great we walked just about everywhere, and the trains and buses close and run often. The bar is nice an welcoming, and the buffet great value. The added touches all make the stay feel special. Close to ample eating venues and bars if you need a change.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Carolyn L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warrenville, Illinois
Level Contributor
84 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 bubbles Reviewed 2 May 2012

We arrived early at 6am. Check in not until 3pm. They said we looked tired and gave a day room with a bathroom and shower and daybed to use until our room would be ready. They said they would transfer our luggage to our new room for us. After being out and about, our new room was clean and well appointed with home baked cookies to great us. The concierge walked down the streat to mail my postcards so they would not have to wait until the next day pick up. The location close to Victoria station made getting around simple. The central location next to Buckingham palace was wonderful. A great experience. a great boutique hotel chain Red Carnation. Would definitely stay here again!

Room Tip: Try to get a room that faces the street Buckingham Palace Road
See more room tips
  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank William B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 2 May 2012

From the moment I walked in I felt cared for at The Rubens. The staff is available and helpful at all hours. The consierge provided recommendations for resturants that were great.

Whenever I had any questions, Alex at the front desk was friendly and informed. When I told him the sink in my room had a clog he was very attentive to fix the problem. At the end of my stay the Guest Services Manager actually apologized for the condition of the sink - it was completely unnecessary but well appreciated.

Room was excellent, breakfast was amazing, and accomodations overall were top notch. Would recommend to anyone I know traveling to London for business or pleasure.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank jackie m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Rubens at the Palace

Property: The Rubens at the Palace
Address: 39 Buckingham Palace Road | Victoria, London SW1W 0PS, England
Phone Number:
Region: United Kingdom > England > London > Westminster
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#26 Family Hotel in London
#39 Green Hotel in London
#64 Romantic Hotel in London
#78 Luxury Hotel in London
#106 Business Hotel in London
Price range (per night): ₹ 17,083 - ₹ 27,482
Hotel Class:4 star — The Rubens at the Palace 4*
Number of rooms: 173
Official Description (provided by the hotel):
Traditional, Edwardian-era hotel, originally built as a debutante hostel for nearby Buckingham Palace. ... more   less 
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Also Known As:
The Rubens At The Palace Hotel London
Rubens At The Palace London
Rubens Palace

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