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“Lovely!!”
Review of Cranley Hotel

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Cranley Hotel
Ranked #548 of 1,075 Hotels in London
Reviewed 27 February 2012

Me and my partner decided very late notice that for our anniversary together we would stay in London for the weekend. Within minutes of searching we came across an absolute bargain with this hotel for the one night. Now being 'normal' working class gals this was somewhere that would usually be out of our price range.
We arrived here an hour early before check in time and I have to admit that I felt a bit under dressed and out of place walking in there, however we were greeted and soon felt like anyone else that might usually stay there. We were able to check in at that time and had the pleasant surprise of being upgraded to a Four Poster bed room, completely unexpected and for no reason. The room was very spacious and very clean. Far superior to what either of us stayed in before. I had ordered continental breakfast and we had this arranged to have in our room, which was nice. I would however say this was not a bargain like the room was, and was very over priced as was 2 croissants, tea and juice - £20.00 - disappoiting but didnt dappen out spirits for long.
They were kind enough too, to let us keep our bags there until later - despite having technically checked out that morning, this was very helpful.
Overall this was a lovely hotel. Had some luxury extras that made it that much more special. It set us up for what was a lovely weekend, in a lovely area! Thoroughly recommended. We would deffinately stay there again if we got it for as good a price!

:)

Room Tip: Four poster bed - Look for a cheap deal! Very much worth it!
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  • Stayed: February 2012, travelled as a couple
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2  Thank stxameh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cranleyhotel, Manager at Cranley Hotel, responded to this reviewResponded 26 March 2012

Dear stxameh,

Greetings from the Cranley,

Thank you very much for taking the time to give us some feedback about your experience at the Cranley Hotel.

We were indeed delighted that you have chosen the Cranley Hotel for your Anniversary and that you have had a lovely experience with us.

I will be sure to pass your kind comments on to the Team at the Cranley Hotel who will indeed be very glad to hear about your expereince.

We at The Cranley Hotel have indeed been delighted that you have chosen us for this very special occasion and we do look forward in Welcoming you back very soon at the Cranley Hotel.

Kind Regards,

Maurice Fabian Schuettke
Duty Manager

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Reviews (810)
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443 - 447 of 810 reviews

Reviewed 30 January 2012

Second stay after a five year gap. Every bit as good as it ws before. Service excellent with the breakfast arriving in the room when asked for. Room excellent with a very comfortable bed. Reception noted that it was my wife's birthday and we were treated to a glass of champagne each and strawberries at breakfast. Nice touch. Not cheap but you certainly get what you pay for.

Room Tip: We had the four poster which looks out the front. From the looks of the views on the back rooms not...
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  • Stayed: January 2012, travelled as a couple
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1  Thank KentFred
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cranleyhotel, Manager at Cranley Hotel, responded to this reviewResponded 6 February 2012

Dear KentFred,

Greetings from the Cranley,

Thank you very much for taking the time to give us some feedback about your experience at the Cranley Hotel.

We were delighted to Welcome you back at the Cranley Hotel after such a long gap in between your stays.

I will be sure to pass your kind comments on to the Team at the Cranley Hotel who will indeed be very glad to hear about your expereince.

We at The Cranley Hotel have indeed been delighted that you have chosen us for this very special occasion and we do look forward in Welcoming you back very soon at the Cranley Hotel.

Kind Regards,

Maurice Fabian Schuettke
Duty Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 January 2012

Am spoiled for hotel stays after just one night at The Cranley this past December. Check-in was oh-so gracious and personal at the writing desk in the middle of a drawing room. Even though we arrived past the hour for complimentary bubbly, the staff was only too happy to send a couple of glasses with chips up to our room.

The room was a good size and when I asked about the loud TV playing in the room next door, the front desk attendant was quick to call and ask them if they wouldn't mind lowering the volume a bit. This hotel clearly cares about the experience of their guests and the sitting room is warm, gracious and welcoming. Exactly the kind of boutique hotel experience I've been looking for and the cost was reasonable by London standards. An excellent choice in location if you'll be taking in the museums and even if not, I still wouldn't stay anywhere else. Very much looking forward to our next stay.

  • Stayed: December 2011, travelled on business
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1  Thank singleminded
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cranleyhotel, Manager at Cranley Hotel, responded to this reviewResponded 6 February 2012

Dear singleminded,

Greetings from the Cranley,

Thank you very much for taking the time to give us some feedback about your experience at the Cranley Hotel.

I will be sure to pass your kind comments on to our team at the Cranley Hotel, who will be delighted to hear about your experience at the Cranley Hotel.

We are certainly looking forward in Welcoming you back at the Cranley Hotel in the near future.

Kind Regards,

Maurice Fabian Schuettke
Duty Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 January 2012

We were a little early for our check in however, this hotel welcomed us with tea and biscuits while we waited for our room to be ready. Our bags were already waiting for us when they announced our room was ready. There were several wonderful restaurants, on Gloucester Road, walking distance from our hotel. You could also walk to the "tube" (subway) just down from the restaurants and ride the Picadilly Line to Picadilly Circus, Harrods or into London itself. If you need a cab, the hotel can arrange one for you, or just grab one yourself, as there are plenty. Other than the prompt tea and biscuits every morning in our room, the breakfast was not always on time (or that much). As close as the restaurants were, we walked to one each morning, that wasn't a problem. Expect to walk alot when in London, so bring comfortable shoes. You are fairly close to everything from this hotel, theaters, the convention center, museums, art galleries, shopping, restaurants and of course the must see landmarks that make London a distinctive destination. We spent 7 nights and 8 days combinding 3 days of business with 5 days of sightseeing. Loved it...would return.

Room Tip: We liked our second floor view of Bina Gardens.
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  • Stayed: April 2011, travelled on business
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3  Thank prancer330
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cranleyhotel, Manager at Cranley Hotel, responded to this reviewResponded 26 January 2012

Dear prancer330,

Greetings from the Cranley,

Thank you very much for taking the time to give us some feedback about your experience at the Cranley Hotel.

We are delighted to hear that you have enjoyed your stay and that you have chosen the Cranley Hotel for yur stay London.

We are certainly looking forward in Welcoming you back at the Cranley Hotel in the near future.

Kind Regards,

Maurice Fabian Schuettke
Duty Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 January 2012

This small hotel is friendly and welcoming. The rooms are excellent. I appreciated the free champagne and canapes at 7 p.m. and the helpful staff. I have stayed here twice and would return again.

  • Stayed: January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank md1re
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cranleyhotel, Manager at Cranley Hotel, responded to this reviewResponded 26 January 2012

Dear Dr,

Greetings from the Cranley,

Thank you very much for taking the time to give us some feedback about your experience at the Cranley Hotel.

We are delighted to hear that you have enhoyed your secon stay at The Cranley Hotel and we are indeed looking forward in Welcoming you back at the Cranley Hotel in the very near future.

Also we are glad that you have liked the room, for your future stay with us please feel free to enquire for the same room again and we would of course do our best to accomodate that request.

We are certainly looking forward in Welcoming you back at the Cranley Hotel in the near future.

Kind Regards,

Maurice Fabian Schuettke
Duty Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Cranley Hotel

Address: 10-12 Bina Gardens | South Kensington, London SW5 0LA, England
Region: United Kingdom > England > London > South Kensington , Earls Court
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Room Service Suites Airport Transportation
Hotel Style:
#286 Romantic Hotel in London
#290 Business Hotel in London
#292 Family Hotel in London
#335 Luxury Hotel in London
Price Range: ₹ 11,950 - ₹ 26,823 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cranley Hotel 4*
Number of rooms: 39
Official Description (provided by the hotel):
Sitting quietly on an attractive South Ken side street, The Cranley Hotel in London is the perfect townhouse-from-home. With its mahogany antiques, Regency-period palette and prettily embroidered bedheads, it's an ideal base for a spot of Anglo-centric shopping, sightseeing and tea-taking. ... more   less 
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Also Known As:
Cranley Hotel London

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