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“Traditional”
Review of Oliver Hotel

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Oliver Hotel
Ranked #834 of 1,072 Hotels in London
Reviewed 14 April 2012

Oliver hotel is the perfect example of the mediocre traditional hotel.The rooms are a bit gloomy (there are worrying paintings on the walls), not very clean (i found a brown stain on the towel) and you must pay if you want to watch the tv.The breakfast is included but even the restaurant is dull. However,the staff is warm and internet is free at all time.
A bit expensive.

  • Stayed: April 2012, travelled solo
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Thank Babym00n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (283)
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113 - 117 of 283 reviews

Reviewed 9 April 2012

The Hotel is terrible, old and dirty with the worst staff ever!
As soon as arrived we encountered the first problem. At 12.30 PM the room was not ready (the room is supposed to be free from 11 AM as you can check from the Website) and this had not been advised by the receptionist that gave us the key, so both the room and the toilet were not possible to be used at all.
Our room was old, small, dirty and noisy during the night. The bathroom was worse than an hole, as there was not enough space to contain me all. No remote control for tv and NO toilet brush. Dirty laundry. They currently have only one cleaner (without experience) for 50 rooms.
All the staff has been rude, unqualified and not helpful at all!
The breakfast had an embarassing quality... And for the first time in my life I have seen customers QUEUING UP for using the tables in the breakfast room.
The receptionist booked us a taxi and when we left the hotel we realized the taxi was just a private car WITHOUT taximeter and too much expensive for a short distance to be driven.

The ONLY positive point is the location: 10 minutes by walk to the underground.

Room Tip: Choose another Hotel!
  • Stayed: April 2012, travelled as a couple
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1  Thank DarioDD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2012

Very disappointed by the standards in this hotel and it did not reflect good value for money. Not happy at all with the bedrooms. The first one was shocking and I would have left but it had been prepaid. The room was old and smelt and bedding was sheets and blankets I told reception I could not stay there. Then she showed me to a slightly better room and we suffered it but again I was not happy so we went out and came back and went to bed. Surprisingly, the bed was comfortable, but my companion had been bitten by the morning. Breakfast was not very inspiring and the service was not good nor the quality of the food and bevereges. Coffee was spooned out of a large can of Nescafé Instant and the waitress growled at me when I asked for a drink after a 10 minute wait. The proprietors should take a walk up to the Coronation Hotel in Neven place to get some idea of simple but good standards of hotel keeping and service, as currently the Olive Hotel Cromwell Rd reflects very poor value for money. Do not mistake his hotel with Olive Plaza Hotels which has high standards.

  • Stayed: April 2012
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Thank Florence86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 March 2012

Used this hotel on business trip and all that can be said is that you get what u pay for. Used it as a place to crash at night. you get solid personal service from owner/manager as is hands on. Treat staff with respect and one will be treated as such.

Room Tip: away from lift if i remember and avoid grnd floor.
  • Stayed: April 2011, travelled on business
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Thank TravellerRussell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 March 2012

We were here for just one night to see a performance at the Royal Albert Hall and then to shop / visit the natural History Museum.

The hotel was well placed for us to walk to where we wanted to be and by taking a family room for £120 the four of us could afford to visit London. When I was looking at alternative accomodation most hotels would only provide 2 rooms so the cost was upwards of £200 for us.

For the money we got a reasonable sized room with a shower / toilet. It was big enough and everything worked, other than a couple of light bulbs. It was reasonably clean. It was quiet and the beds, a double and something a bit bigger were comfortable.

In the morning there was a table service breakfast with boiled eggs, ham, toast and jam and coffee. If you wanted more of anything you could have it. The food was basic but fine and there was plenty but limited choice.

A note on car parking. after I think 7pm on saturday you can park your car free outside the hotel until early Monday am but otherwise you need to park it elsewhere. I paid £25 to park in the car parking spaces the hotel has just over the road. It is an under ground car park and you need to ask for clear instructions on how to get in and out on foot. You drive in with a tag which the barrier recognises but you can not walk out the same way. You have to find the right door which is not marked up and use the tag to let you in to the flats above the car park.

The staff we met spoke quite limited English but they did their best for us. I guess they don't earn a lot and we made the small effort to be polite and they were helpful.

I think for what we wanted, that is a cheap place to sleep and have breakfast, it was fine. I can not imagine staying here for more than a few days. For London it is good value ( a one course meal for 4 cost £50 for reference) and we would stay here again. We were in the new part of the hotel so can not comment on the rest of it but it seemed quite busy and I heard no complaints but it is basic.

  • Stayed: March 2012, travelled with family
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1  Thank MJBCarrots
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Oliver Hotel

Address: 198 Cromwell Road | Earl's Court, London SW5 0SN, England
Region: United Kingdom > England > London > South Kensington
Amenities:
Room Service Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #834 of 1,072 Hotels in London
Price Range: ₹ 6,178 - ₹ 11,746 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Oliver Hotel 2.5*
Number of rooms: 50
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Also Known As:
Oliver Hotel London

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