We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
Booking.com
US$ 171
View deal
Reserve now, pay at stay
Expedia.com
US$ 172
View deal
Official Site
US$ 156
View deal
PricelineUS$ 171
Hotels.comUS$ 172
getaroom.comUS$ 201
View all 16 deals
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Nearby Hotels
Reviews (1,223)
Filter reviews
1,223 results
Traveller rating
593
449
109
45
27
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
593
449
109
45
27
Show reviews that mention
All reviews gloucester road great location hyde park small kitchen the sofa bed self catering the royal albert hall high street minute walk would definitely stay here again easy access reception area short stay apartment tube laundry microwave
Selected filters
Filter
Updating list...
46 - 51 of 1,223 reviews
Reviewed 13 June 2019

This was the second time my husband and I have stayed at Citadines South Kensington and both times it has felt like home. The staff is friendly, the room is comfortable and the hotel is quiet. The best part is the neighborhood, which is close to the tube station, restaurants and grocery stores. It's an easy walk to museums, Hyde Park, Kensington Palace and Kensington High Street. We will definitely be back.

Date of stay: May 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Liz K
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Anthony B, General Manager at Citadines South Kensington London, responded to this reviewResponded 13 June 2019

Dear Liz,

Thank you for your most generous and encouraging feedback from your recent stay with us, and for your valued regular custom. We were truly delighted that we succeeded yet again in creating a pleasant experience and that you have become a fan of our service and amenities.

We sincerely appreciate your recognition and recommendation and look forward to welcoming you back soon. In the interim, we remain at your service.

Kind regards,

Anthony Bull
Residence Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2019

Very comfortable accommodation - good sized rooms, nice lobby, helpful staff. Only a 6 minute walk from Gloucester Road tube station. Loads of nice amenities and walks on the doorstep. Lots to like! I will definitely come again.

Room tip: Having a lower floors rom was very convenient.
Date of stay: June 2019
Trip type: Travelled on business
Review collected in partnership with this hotel
1  Thank Matilda E
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Anthony B, General Manager at Citadines South Kensington London, responded to this reviewResponded 10 June 2019

Dear Matilda,

Thank you for your most generous and encouraging feedback from your recent stay with us. We were truly delighted that we succeeded in creating a pleasant experience and that you have become a fan of our service and amenities.

We sincerely appreciate your recognition and recommendation and look forward to welcoming you back to Citadines South Kensington. In the interim, we remain at your service.

Kind regards,

Anthony Bull
Residence Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2019

Perfect location - lots of bars and restaurants in the vicinity. Easy access to Gloucester Road tube station (5 min walk). Big and comfortable rooms with all amenities you need. Very friendly and helpful staff. Free tea/coffee and fruit in the lobby is a nice touch. Will definitely stay again.

Date of stay: May 2019
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
2  Thank barryjf
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Anthony B, General Manager at Citadines South Kensington London, responded to this reviewResponded 30 May 2019

Dear Barry,

Thank you for your most generous and encouraging feedback from your recent stay with us. We were truly delighted that we succeeded in creating a pleasant experience and that you have become a fan of our service and amenities.

We sincerely appreciate your recognition and recommendation and look forward to welcoming you back to Citadines South kensington. In the interim, we remain at your service.

Kind regards,

Anthony Bull
Residence Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2019

Check in time usually 1500. We asked to check in at 1300, there was no problem with this and the room was ready for us. Staff were helpful and attentive. We also asked for an on site parking space (of which there are but two) and were told they were unavailable to book in advance, which was a bit unsettling with the thought of hunting round London for parking. However, a space was available and we were able to park in their secured basement car park. The room was very clean, comfortable
and well equipped and surprisingly quiet. We were there for a visit to the Royal Albert Hall which is only a ten minute walk away so very convenient.

Date of stay: May 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Voyage14227341141
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Anthony B, General Manager at Citadines South Kensington London, responded to this reviewResponded 30 May 2019

Dear Reviewer,

Thank you for your most generous and encouraging feedback from your recent stay with us. We were truly delighted that we succeeded in creating a pleasant experience and that you have become a fan of our service and amenities. I have tkaken note of your comments about the car park facilities.

We sincerely appreciate your comments and truly look forward in welcoming you back in the near future.

Kind regards,

Anthony Bull
Residence Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2019

We have stayed here several times before. It is a great location. Comfortable, spacious accommodations. We like being able to make a breakfast in the morning. If you want a 5 star hotel, this isn't it. It is more like home.

Date of stay: May 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank stelmosfire
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Anthony B, General Manager at Citadines South Kensington London, responded to this reviewResponded 28 May 2019

Dear Stelmosfire,

Thank you for your comments regarding your recent stay at our residence, and for your valued regular custom.

I’m very glad to hear that your stay was so positive. We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service.

We very much look forward to welcoming you back at Citadines South Kensington in the near future.

Kind regards,

Anthony Bull
Residence Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews