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Radisson Blu Edwardian Sussex Hotel
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Reviews (2,023)
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Show reviews that mention
All reviewsoxford streetmarble archgreat locationhyde parkbooked a single roombigger roomrooms are smallreception staffan upgradequiet streetcentral locationbreakfast was includedmini bartube stationselfridgesirontheatre
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13 - 18 of 2,023 reviews
Reviewed 3 weeks ago via mobile

The hotel location is the best, only a few steps from the Oxford st. Great room, very clean. Full and rich English breakfast and the most important, wonderful staff and superb service. We enjoyed very much.

Stayed: March 2018, travelled as a couple
Thank arikvm122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Annie S, Front Office Manager at Radisson Blu Edwardian Sussex Hotel, responded to this reviewResponded 3 weeks ago

Dear arikvm122,

Thank you so very much for this delightful review.

Our staff feel so blessed by your kind words, I will certainly pass this feedback on to them, where they will be so happy to hear this. It's so great to hear that you enjoyed our English Breakfast so much, and the superb service from our staff. They will be thrilled to be recognized for their hard work, and will be looking forward to your next stay very much.

The location is certainly one of the highlights of the hotel, and I hope that you will be able to come and enjoy and explore some more next time you visit us.

If you need any help at all with bookings in future, I would be very happy to assist.

Warm Regards,

Annie Svensson
Front Office Manager
svenssoan@radisson.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

  • Stayed: March 2018, travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Blu Hotels
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Annie S, Front Office Manager at Radisson Blu Edwardian Sussex Hotel, responded to this reviewResponded 3 weeks ago

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 3 weeks ago

I'd come back just for the breakfast experience alone. You actually felt that you were helping your body and loving it by eating their food. Such a fresh colourful display. They got it right big time. Homemade butter offered to you on a plate, in individual little round portions. With little tongs to pick it up. Just the freshest croissants, light fluffy and a little crispy on the outside. Small individual jam jars with yummy apricot jam served with designer spoons. The orange juice tasted like it was squeezed freshly 2 minutes before i had arrived, A fantastic display of artisan cheese's and breads. The had a green cucumber cleanse drink that was fabulous, and all sorts of other yummy fresh juices. I had eggs Benedict, the eggs cooked to perfection the bacon beautiful colour and crispy, the bread on which it was served was a delight. The had things like avocado and lime chutneys that were made on the morning.
The staff were really helpful polite and friendly. Hello Andrea, I told you I would happily mention your name. The Manageress who was polite friendly and helpful too. They actually took the time to acknowledge every single customer and thank them and wish them a great morning. First hotel I stay in this happens, and I think I'm over 100 hotels.
The location is 5/10 minutes from Paddington Station and £7 single using a black cab.
Bedrooms not massive to be honest, but very clean and tidy, and all you need is in there. The water was beautifully hot and came quickly to the taps and shower.
The hotel interior was trendy and with a hint of Asian ot latin american influence. The music was eclectic and helped you escape the hussle and bustle of the day. The invite from the reception was warm and very friendly. I'd happily stay again.

  • Stayed: March 2018, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Greg P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Annie S, Front Office Manager at Radisson Blu Edwardian Sussex Hotel, responded to this reviewResponded 3 weeks ago

Dear Greg P,

Thank you for taking the time to leave this wonderful review on Tripadvisor.

I am so happy to read your comments about the breakfast service, we are delighted that you had a tasty experience. It great to read in detail all the aspects that you found were truly enjoyable and that it was all made to perfection. We have shared your kind review with the entire team, and Andrea is certainly delighted to be remembered. The entire team is delighted with your compliments and serves as a wonderful reward for the hard work the team put in everyday, ensuring that every guest is looked after once they enter the doors of The Radisson Blu Edwardian Sussex Hotel.

We hope we have the pleasure of welcoming you back to the hotel soon!

Kind regards,
Annie Svensson
Front Office Manager

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Reviewed 4 weeks ago via mobile

Reno ,Oxana and Carlos at the from desk were very kindly for extend our staying until 17:00 due to my flight left at night.

The breakfast is very good and have some many options to eat.

Regards,

Thank all people.

Stayed: March 2018, travelled on business
Thank Tomás R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Annie S, Front Office Manager at Radisson Blu Edwardian Sussex Hotel, responded to this reviewResponded 3 weeks ago


Dear Tomás R,

Thank you for choosing to stay with us at The Radisson Blu Edwardian Sussex Hotel.!

I am delighted to hear you kind comments about the staff and that their efforts ensured you had a memorable stay. Reno ,Oxana and Carlos are delighted to be mentioned, rest assured that I will pass on your lovely comment to my entire team.

Thank you again for your fantastic review, hope to welcome you back soon!

Kind regards,
Annie Svensson
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

The people at the front desk we very kind and attentive to what was requested and always tried to find the best way to help out. Specially Oxana, Carlos, Pedro and Reno.
They got us a late check out that was very needed.
Thanks guys!

Stayed: March 2018, travelled on business
Thank ivanpetra1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Annie S, Front Office Manager at Radisson Blu Edwardian Sussex Hotel, responded to this reviewResponded 3 weeks ago


Dear ivanpetra1234,

Thank you so much for taking the time to share this lovely comment about your recent stay at the Radisson Blu Edwardian Sussex Hotel.
I am happy we were able to accommodate you late check-out request and thank you for you kind comments about our service, especially Oxana, Carlos, Pedro and Reno who are delighted to be mentioned. We indeed take great pride in our service excellence and we greatly appreciate the time you took to share this kind recognition with our fellow travellers.

We greatly appreciate your recommendation to our future guests and be assured that there is always a warm welcome waiting for you here at The Sussex Hotel.

Kind Regards,
Annie Svensson
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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