We stayed twice - going to and from Ireland. They were wonderful and let us check in 2 hours early (despite claiming that our travel agent had booked three rooms for two people!?! and asking that we contact her to sort it out!?!) Staff were ok but at times their English was not great.
First trip we were on the second floor and on the second trip we were on the 7th floor and we noticed massive differences between these rooms. We had a nonsmoking room on the second floor but you could still smell the stale cigarette smell. There was no fridge, no room service menu in our room (we didn't even realise they did room service until our return visit). It was clean and did the job after a day of travelling.
Then on the return, on the 7th floor we were equipped with menus, a fridge with complimentary orange juice and water, complimentary biscuits to go with the kettle, and bathroom supplies too. This was a total non-smoking floor and you could tell the difference. Not sure if this was an 'upgrade' but its more what I would expect from a four star hotel!
Breakfast queues were long - but they did move along quickly.
- Official Description (provided by the hotel):
- The Crowne Plaza London Kings Cross is a central London hotel situated between the City of London and London's West End. Kings Cross, Farringdon and Russell Square underground stations are all within easy walking distance. The New Eurostar terminal at St Pancras is within 15 mins walk. The Crowne Plaza London Kings Cross provides easy access to key tourist attractions such as Oxford Street, Covent Garden, The British Museum, St Pauls Cathedral and Sadlers Wells Theatre. The Crowne Plaza London Kings Cross has 429 air conditioned bedrooms with high speed internet access all with one queen or two double sized beds. Two exciting restaurants to choose from, Belgo serves traditional Belgian mussels, steaks, burgers, rotisserie chicken and selection of 62 Belgian beers, or Bloom Kitchen and Bar has an artisan food menu and specialises in gin cocktails. Meeting rooms can accommodate up to 250 delegates. ... more less
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- Also Known As:
- Holiday Inn London - Kings Cross / Bloomsbury Hotel London
- London Holiday Inn