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All reviews hanger lane central line wembley stadium club room tube station great hotel continental breakfast complimentary water reception staff busy road holiday inn per night buffet style comfortable hotel business trip stayed here for one night full english
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Reviewed 1 October 2017 via mobile

We needed a last minute room for the night as we were watching Micky Flanagan at Wembley. Only ten mins taxi cab to the arena (£10 there but got stung £25 on way back and it wasn’t even after 12pm! Gits!)

Room was nice, nothing special but again we booked last min at what I thought was a reasonable price £130 inc breakfast. Bar area was nicer then I expected, and there was a great selection at breakfast. Couldn’t fault anything to be honest. Would recommend.

Date of stay: September 2017
Trip type: Travelled as a couple
Thank victoriam1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew V, General Manager at Crowne Plaza Hotel London Ealing, responded to this reviewResponded 2 October 2017

Dear victoriam1980,

Thank you for the great review!

Hope you enjoyed your concert - he is suppose to be very good live!

Our proximity to both the Wembley Arena and Stadium does make it an ideal location also considering price and transport links - good to read that this was also the case for you.

Best Regards

Andrew van Eeden

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 September 2017 via mobile

I regularly stay here for work. The staff are second to none and always helpfull. The restaurant staff are like a second family especially Newton and his crew. They will always take time to talk and look after you and will go out their way to make the stay as comfortable as possible. The front desk staff will always acknowledge you and they always remember me. This is a very personal touch and nothing is a problem. I would recommend here for everyone as it is like home from home for me. Thank you everyone at the hotel your level of excellence is second to none.

Date of stay: September 2017
Trip type: Travelled on business
1  Thank dizzys62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew V, General Manager at Crowne Plaza Hotel London Ealing, responded to this reviewResponded 2 October 2017

Dear dizzys62,

Thank you for your great review!

Let me start by thanking you for your continuous support and loyalty.

We have a great team and its always encouraging to read how they impact individual guests to our hotel. I will sure to share this feedback with the guys also!

Thank you once again for the kind words.

Best Regards

Andrew van Eeden

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Reviewed 26 September 2017 via mobile

Easy, friendly and comfortable. Staff are very welcoming, personable and courteous- what more can you ask for. Rooms are great.

Everything is clean and well cared for. This is my default location to stay when in West London. Access from main roads is easy and from Hanger Lane tube station is 1 min by foot.

Date of stay: September 2017
Trip type: Travelled on business
Thank tywitops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew V, General Manager at Crowne Plaza Hotel London Ealing, responded to this reviewResponded 28 September 2017

Dear tywitops,

Thank you for the great review!

We are fortunate with our great location which forms a central point into all directions and from all major network points - good to hear how this benefits your stay with us.

Hope we can welcome you back shortly.

Best Regards

Andrew van Eeden

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Reviewed 26 September 2017

Stayed here on business. Hotel reception staff were very polite, friendly and efficient, the room was a good size with good facilities.

Good to see tea/coffee making facilities in the room and the complimentary water and orange juice was most welcome. Always confused with an empty fridges though? Should this not be a mini bar? I do not see the point of an empty fridge..

The bathroom was excellent, even had a tv in the bath!

Location was perfect for the tube etc and parking available (chargeable)

The main let down for me was the very poor breakfast!

Limited choice, bacon was burnt and all stuck together, most of the food was under these horrid heater lamps, which at the very best only keeps food warm (not hot). There were no eggs only a small amount of strange looking scrambled egg that looked like it had been sat there for an hour. Good to see fresh rolls, however, hardly any continental choice, just a few small pieces of cheese and a choice of one meat (ham), no tomato, no cucumber, no cottage cheese, no boiled egg, no turkey no salami and hardly any pastries.

Overall enjoyed the stay but unfortunately, the breakfast lets this hotel down badly. English breakfast is supposed to be fantastic, massive improvements are required in this area.

Room tip: Club Room with lounge access.
Date of stay: September 2017
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
Thank ColinJames-UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew V, General Manager at Crowne Plaza Hotel London Ealing, responded to this reviewResponded 28 September 2017

Dear ColinJames-UK,

Thank you for taking the time to review our property in such detail.

From your description, you enjoyed one of our Feature Club rooms - these are significantly larger than the Club & Standard rooms and the bathrooms in general are enormous at best!
The mini fridges are placed in the rooms for guests wanting to keep their items cold/chilled especially during a longer stay. Mini bars can however be stocked prior to arrival if requested.
I am sorry you found the breakfast to be of a poor quality. Your points have all been noted and will definitely be reviewed to make improvements.

Thank you once again for your feedback.

Best Regards

Andrew van Eeden

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Reviewed 17 September 2017

Very big rooms with all the amenities. The underground access is very near. The calm location is a added quality. Food served in the restaurant was very tasty. Breakfast spread was very good. I would love to stay there again.

Date of stay: May 2017
1  Thank Puja D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew V, General Manager at Crowne Plaza Hotel London Ealing, responded to this reviewResponded 19 September 2017

Dear Puja D,

Thank you for your great review!

Good location and a decent breakfast will keep most people happy!

Look forward to welcoming you back.

Best Regards

Andrew van Eeden

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