Great location off Gloucester Road; was offered an upgrade to a larger room (although Platinum Status!) at a surcharge of 30 sterling per night. Was advised that without the upgrade no Club access!
The room was comfortable except for non-functioning A/C which was never fixed although I called for service three times. They offered me a fan!
Quality and quantity of food via room service and the in-house Unami restaurant were poor. Better food across the street. Breakfast at the Club lounge was very good.
The concierge and staff are very polite, helpful and went the extra mile! Thanks!More
- Free Wifi