My boyfriend and I stayed in this hotel for 1 night at the beginning of March. There was some work going on in the foyer, staff were fine. Nothing extra special. Our room was fine although definitely not the best 4* I've stayed in, in London. Everything was clean enough, but not spotless. Shower over the bath, but no separate shower. Awfully placed loo roll holder though - as it gets sodden from the shower!
We had a corner room on the 6th floor and I can only imagine that the room was right next to a storage cupboard or something since there was extremely loud noices coming from the room (not a guest room) next door in the VERY early hours. Worst night's sleep I've ever had in a hotel. I now understand why there was a complimentary sleep kit on the bed!
For the price, I probably won't be returning to the Crowne Plaza Kensington in a rush. I'd rather book a budget chain hotel for the same experience and quality. Saying that, if you can get the room at a decent price, the hotel is fine (just not the amazing boutique hotel many booking sites and reviews would have you believe!) and the location was excellent, right next to Gloucester Road tube station and very close to many of London's museums.More
- Free Wifi