Based on the recent TA reviews of this hotel I decided to stay when in London last week on a business trip.
Entered hotel on a busy Sunday night after a long day having been fog delayed in Guernsey. Reception was very noisey due to a party going on. Check in was inefficient and hectic and the hotel tried to make me pay extra for breakfast even though my deal was breakfast inclusive.
Got to room and the much heralded internet on the Apple computers did not work and the hotel failed to fix this over the three days I was there. Only good feature was a fantastic view of Tower Bridge and Tower of London.
When I had a shower the whole bathroom and part of the bedroom was flooded.
This was a very expensive hotel and not worth it.
- Official Description (provided by the hotel):
- At DoubleTree by Hilton, we know that the little things mean everything. These days, travel can be hard. At DoubleTree by Hilton we understand that, and every little thing we do adds up to creating a rewarding experience for our guests. This is evidenced through the signature warm chocolate chip cookies guests receive upon arrival, the advantages of the award-winning Hilton HHonors(R) guest reward program and our industry-recognized Culture of CARE that's been part of our DNA since 1985. ... more less
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