We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Quiet location but good amenities”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
DoubleTree by Hilton Hotel London -Tower of London
Ranked #233 of 1,067 Hotels in London
Certificate of Excellence
GreenLeadersGold level
lancaster
Level Contributor
47 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Quiet location but good amenities”
Reviewed 10 June 2012

We stayed for 3 nights over the Jubilee weekend,arrived in London at breakfast time but our room was available,there are apparently over 500 bedrooms so flexibility to provide for this.Staff on reception were very friendly and helpful,took time to explain everything,impressed.Hotel is only 18 months old so rooms are modern but a good size for London,the combined tv/internet was particular bonus with a clear picture and satellite sport channels available.
The hotel was full so we didnt use the restuarant for meals until the 3rd night when it was a lot quieter,the meal we had was very nicely cooked and for a London hotel reasonably priced although the 12% service charge which seems common is a little annoying to somebody from the provinces.The waiters were relaxed and pleasant.
Because the hotel is near to the City there isnt the choice of restuarants and bars you would find in the West End,the atmosphere is also very quiet.The hotel is probably more geared to the business market but as a tourist we had a lot of positives.Close proximity to the tube and river at Tower Bridge are 2 advantages
Taking everything into account i would thoroughly recommend this hotel.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tangerinelancaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmyTregidgo, Guest Relations Executive at DoubleTree by Hilton Hotel London -Tower of London, responded to this review, 11 June 2012
Hello Reviewer,

Thank you for joining us during the London Diamond Jubilee celebrations held for Her Majesty Queen Elizabeth! Thank you for mentioning we had been able to get your room ready early which I'm pleased had been a nice surprise.

You are right the hotel is still fairly new, and much of the building has kept its new and fresh feel which everybody loves to notice.

Thank you for visiting our restaurant, we apologise you had felt this hadn't been possible earlier on in your stay, and whilst our service charge will appear on your bill this is always discretionary.

I hope you will feel inclined to consider returning for your next trip, whilst we are close to the financial district of the City, there are so many popular tourist sights right on our door step for you to explore!

Warm regards

Amy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

5,607 reviews from our community

Traveller rating
    2,820
    2,035
    528
    139
    85
See reviews for
726
2,411
195
1,376
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (882)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hungarian first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Farnham, United Kingdom
Level Contributor
74 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed 10 June 2012

Great location with friendly staff. Nice modern rooms with good shower and the iMac was a nice touch. Only disappointment was the much promoted free wireless did not extend to rooms at the end of corridors and the staff whilst friendly made no effort to resolve or change the rooms despite two requests and promises to sort out a solution.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Julian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmyTregidgo, Guest Relations Executive at DoubleTree by Hilton Hotel London -Tower of London, responded to this review, 11 June 2012
Dear 'Waspbiter',

Thank you for posting a review and I'm very sorry you had experienced issues in staying connected with the hotel's complimentary wi fi. We would always offer a room move where we can if an issue should persist and I apologise it appears this hadn't been offered to you.

All of our rooms do also offer wired internet access and use of an in room iMac both free of charge, however I do appreciate as with many of our returning guests having wi fi is a much needed bonus to their stay. I'm very sorry again this hadn't been available.

Thank you for your further comments regarding friendly staff and our location which we appreciate, and I hope despite issues with wi fi you would look to return. If ever you know of a future visit please contact us where we can test the wi fi signal before your arrival.

Thank you and I hope the above information will be useful.

Kindest regards
Amy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 9 June 2012

Stayed as part of a theatre package which was a Christmas present (overnight stay and theatre) which offered great value for money. Wish we had stayed for the whole weekend rather than just the one night.The staff were very attentive from check in to check out. Cocktails in the sky lounge were a good, with a great view thrown in.

Could not really comment on the food as we ate at a restaurant near to the theatre, although the club sandwhich ordered through room service and breakfast were perfectly acceptable.

Room really comfortable with the expected extra's.Despite nearby station no disturbances fom noise at all. I Loved the white company toiletries, whilst my husband was very taken with the IMac TV. Only gripes were that the mini bar was not stocked (not part of the package I think) and the awful little cartons of UHT milk. The welcome cookie was a delicious and unexpected bonus, particularly as I had come straight from work on a day with no lunch.

Great location with easy access to Tower Hill tube station. Good business hotel with amenities that would also suit the leisure market. Definitely worth a repeat visit.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gem012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmyTregidgo, Guest Relations Executive at DoubleTree by Hilton Hotel London -Tower of London, responded to this review, 12 June 2012
Dear Gem012,

Thank you for posting a review of your stay, what a lovely Christmas present!

We hope you enjoyed the theatre (there are so many great shows to choose from), and thank you for taking the time to visit Skylounge whilst at the hotel.

Thank you also for your further comments regarding toiletries and that your husband enjoyed the use of our iMac, some find it hard to leave the confines of their rooms!!

We hope to welcome you back again soon,

Warm regards
Amy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 8 June 2012

We arrived at the hotel after a transatlantic flight at 7am and did not expect to check in however we were greeted by the friendly receptionist who looked after us very well.

Location plus! Loved the iMac/TV - just great!!

Reception - there were plenty of receptionist at all times.
Concierge - could be friendlier, did not offer to take bags up to room or engage with us. Room for improvement here.
Our room - although this is the entry level of the Hilton brand the room offers you value for money. The only real let down for us was the bed - small and felt very basic.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SW1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmyTregidgo, Guest Relations Executive at DoubleTree by Hilton Hotel London -Tower of London, responded to this review, 12 June 2012
Dear Reviewer,

Thank you for offering us your comments. Whilst I can see there were areas you had been pleased with about your stay, I'm very sorry there were other elements that had left you disappointed.

Our guest services team would indeed be encouraged to assist with taking guest's luggage at every opportunity and I'm sorry it appears this had not been offered to you on this occasion and you had felt their welcome could have been friendlier. Your feedback is extremely important to us and we will be taking this on board, our apologies once again.

Additionally I am sorry you found our bed to not be of a high standard. All of our guest rooms will carry a contemporary and modern design however we thank you for your feedback and are sorry for this not meeting your expectations.

We hope you would not be deterred to return to the hotel and if there is anything further our teams and I can assist you with please let us know.

Kind regards

Amy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St. Charles
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 June 2012

Had a great stay! This was probably one of the quietest hotels I have stayed at! The room overlooked the Fenchurch Street Station. I saw the trains arriving but, I never heard a single one! The room was very nice and the size was great especially compared to other London hotels. The Apple TV/PC was one of the best hotel amenities! The close location to the Tower Hill Tube station made it very accessible to all of the sights and attractions of London. I would definitely stay at this hotel again!

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wishicouldgonow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmyTregidgo, Guest Relations Executive at DoubleTree by Hilton Hotel London -Tower of London, responded to this review, 12 June 2012
Hello Reviewer,

Thank you for your review of this stay, and I'm delighted you had been so impressed with how quiet the guest rooms are in the hotel.

As with many Cities London is buzzing with activity, which can bring a degree of noise! However we are very proud of how the hotel's design has meant this doesn't have to interrupt guests when they are back relaxing in their rooms. Rather you can enjoy the views, and it appears the City is silent!

Thank you so much for saying that you will return and if there is anything we can assist you with for a future stay do let us know.

Kind regards
Amy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these London hotels
Southwark
Hilton London Tower Bridge
Hilton London Tower Bridge
#171 of 1,067 in London
3,995 reviews
Westminster
DoubleTree by Hilton London - Westminster
Bloomsbury
DoubleTree by Hilton Hotel London - West End
Show Prices
Show Prices
Show Prices
Southwark
citizenM London Bankside
citizenM London Bankside
#82 of 1,067 in London
3,267 reviews
Southbank
Park Plaza Westminster Bridge London
Show Prices
Show Prices
Show Prices

Been to DoubleTree by Hilton Hotel London -Tower of London? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about DoubleTree by Hilton Hotel London -Tower of London

Property: DoubleTree by Hilton Hotel London -Tower of London
Address: 7 Pepys Street, London EC3N 4AF, England (Formerly Mint Hotel Tower of London)
Phone Number:
Region: United Kingdom > England > London > City of London
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #233 of 1,067 Hotels in London
Price range (per night): ₹ 10,351 - ₹ 28,272
Hotel Class:4 star — DoubleTree by Hilton Hotel London -Tower of London 4*
Number of rooms: 583
Official Description (provided by the hotel):
At DoubleTree by Hilton, we know that the little things mean everything. These days, travel can be hard. At DoubleTree by Hilton we understand that, and every little thing we do adds up to creating a rewarding experience for our guests. This is evidenced through the signature warm chocolate chip cookies guests receive upon arrival, the advantages of the award-winning Hilton HHonors(R) guest reward program and our industry-recognized Culture of CARE that's been part of our DNA since 1985. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Agoda, Nozio Netplan srl, Hilton EMEA, Ctrip TA and HotelQuickly so you can book your DoubleTree by Hilton Hotel London -Tower of London reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing