Came as a freebie with a British Air flight special so we were a little suspicious. To our surprise, the hotel was charming. our room was a good size, with a nice sitting area. we enjoyed the lounge and bar and breakfast was impressive. best of all, the location was spectacular. we were stopping in London for only two days, to visit friends, and continuing on to France and we spent one of our precious days simply crossing the street and enjoying the fabulous V & A museum. While you can't beat "free" we'd actually pay to stay here.