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“Great hotel” 3 of 5 bubbles
Review of London Marriott Hotel Kensington

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London Marriott Hotel Kensington
Ranked #245 of 1,087 Hotels in London
Certificate of Excellence
Ottawa
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Great hotel”
3 of 5 bubbles Reviewed 8 April 2012

This hotel is very clean and comfortable, although the hotel itself could you a makeover. The beds were very comfotable with quality linens. This hotel is far from the tourist areas, so you will need to take the tube or bus or taxi everywhere. When I checked in, they tried to sell us a breakfast package for 35 GBP a day (for 2 people). WAYYYYY to pricey considering a restaurant down the street will sell you the same meal for 14 GBP (for 2 people). If you want people to stay and spend at your hotel, then have competitive rates. If you are here for a convention at the convention center, then this is the hotel for you! Very close to the center! Overall, I think we over payed for our stay as sightseeing tourists. If you are looking to sightsee, stay somewhere else.

  • Stayed April 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank beeker_xox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,428 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (287)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Orlando, Florida
Level Contributor
62 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 4 April 2012

The hotel lobby is inviting, The bar staff and consiege were awesome. Customer service lacked at checkin. The hotel is in need of a makeover, thus making the rooms pricey . Do a upgrade online more effective. as a single traveler I was able to mingle with at members of at least 3 groups from worldwide . Lunch is okay at the hotel but there are so many other options in the surrounding area in walking distance, since you are on a a main street be prepared to be dirty upon your return to your hotel I washed my hands and was amazed how dirty my skin was because of the Kensington traffic! my nose had soot in it!

Room Tip: Close to Gloucester Station....
See more room tips
  • Stayed March 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank swinslowvocalvision
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orlando, Florida
Level Contributor
62 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 4 April 2012

We arrived with several bags to terminal 1, The options to get to the Hilton are a hefty 20-30 sterling or by train which is free, extremely long walk to the train if you have more than one bag.
Lines were long but management seem to be aware and instituted traffic control. A couple of good restaurants, we chose Chinese, pricey, food was just okay, good selection. rooms are good for a night , functional, No wi-fi, hourly, 24 hour price options only.carts are available for the long journey back and shuttle service by the 1/2 hour.

  • Stayed March 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank swinslowvocalvision
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
York, United Kingdom
Level Contributor
95 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 bubbles Reviewed 29 March 2012

We stayed in this hotel for four nights 21-24 March 2012 in a suite. Although the first suite we were given was very shabby and in desperate need of an update, this was soon sorted out and we were given another suite which although needing updating was clean and comfortable. The staff were very helpful and very accommodating. The bed was very comfortable, and the suite was very large indeed. We intend to stay again in July when hopefully a refurb will have taken place.

Downside the breakfast in the executive room was serviced by an overzealous member of staff who cleared away before the 10am deadline leaving us with little to have for breakfast. She also hovered around our table and took food away before we had finished..

Overall we had a comfortable stay and once it has had a refurbishment it should be an excellent place to stay.

  • Stayed March 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Rose C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colchester, United Kingdom
Level Contributor
46 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 26 March 2012

quite simply, it was the best overall experience we have had in a London hotel in this price bracket.
Superior room of a good size, airy, light and The most comfortable hotel bed i've ever slept in!
Staff were warm, welcoming and nothing was an inconvenience or to much trouble, even 'cheeky' requests..
Executive lounge- loved it, an idea others should take not of with fantastic 'butler' staff, comp canapes and wine in the evening!
Location- perfect for a quieter stay, only £10 taxi from town or 15 mins from door to piccadilly by tube.

Room Tip: worth a couple of extra quid for a superior room with comp executive lounge
See more room tips
  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank darkessex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about London Marriott Hotel Kensington

Property: London Marriott Hotel Kensington
Address: 147 Cromwell Road | Kensington, London SW5 0TH, England
Region: United Kingdom > England > London > South Kensington , Earls Court
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#179 Family Hotel in London
#183 Luxury Hotel in London
#220 Romantic Hotel in London
#224 Business Hotel in London
Price range (per night): ₹ 11,508 - ₹ 19,263
Hotel Class:4 star — London Marriott Hotel Kensington 4*
Number of rooms: 216
Official Description (provided by the hotel):
Discover sophisticated comfort at the London Marriott Hotel Kensington. Set in an ideal location, our hotel offers easy access to London's most celebrated landmarks, including Hyde Park, the Natural History Museum and Kensington Palace. ... more   less 
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Also Known As:
Marriott London
London Marriott

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