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“excellent!” 5 of 5 bubbles
Review of The Marylebone

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The Marylebone
Ranked #51 of 1,089 Hotels in London
Certificate of Excellence
Shanghai, China
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“excellent!”
5 of 5 bubbles Reviewed 6 June 2012

Nothing bad to mention about this at all. Friendly and helpful staff. Clean, well equipped and quiet rooms. Amazing swimmingpool!
Only about 5 minute walk to Oxford street so even location is very good. Will definitely go back!

  • Stayed June 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank c c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheMaryleboneHotel, Manager at The Marylebone, responded to this review, 15 June 2012
Dear Guest,

Thank you for taking the time to write about us.

I am delighted that you enjoyed your stay and that you will return! So pleased you wrote about the swimming pool in The Third Space, a truly wonderful haven for relaxation and fitness, with the brilliant before mentioned 16 meter swimming pool!

I look forward to welcoming you back soon.

Yours faithfully

Frits

Yours faithfully
Frits Potgieter
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,327 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (486)
Date | Rating
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  • Danish first
  • Dutch first
  • English first
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English first
Hertfordshire
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 5 June 2012

This hotel is very nice. It has a lovely entrance, relaxing lounges and a spa and pool if you want it. The rooms are modern and well done although the bathrooms need updating (the shower over the bath wasn't great). Noise levels are a problem as the walls are remarkably thin, even for a London hotel - you can hear next door in the bathroom!!
The quality of beds and linen are a very good quality though.
The breakfast is very impressive with great service although rather frustratingly they charge extra for a cooked breakfast or anything hot!

  • Stayed June 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank TucksCottage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheMaryleboneHotel, Manager at The Marylebone, responded to this review, 6 June 2012
Dear Guest,

Thank you for taking the time to write about your recent experience at the Marylebone Hotel.

I am pleased to read that you enjoyed your overall stay even thought there were one or two niggles. We take your feedback very seriously and firmly believe we can only improve by listening to our guests. I fully take on board your feedback regarding the noise levels and would greatly appreciate it if you would let me know in which room you stayed so I can personally investigate. As a general rule we get very few negative comments regarding noise and I would therefore want to fully investigate to understand the cause.

Regarding your breakfast experience I am guessing that you had continental breakfast included, which does not unfortunately include hot items. We have and will continue to add to our continental selection which now includes a wide variety of cold meats, smoked fish, cheeses and fruit as well as a pastry, bread and build your own muesli section. We are also in the process of reviewing our offering again and will be sure to include some new and interesting seasonal additions.

Thank you once again for your review and I hope to welcome you back to the Marylebone Hotel in the very near future.

Yours faithfully

Frits

Yours faithfully
Frits Potgieter
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johannesburg, South Africa
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 June 2012

What can I say; Alone in London, staying at the Marylebone Hotel for 5 days on business with a bit of pleasure mixed in. WHAT A TREAT. On arrival after a long flight from South Africa I was greeted with much cheerfulness and incomparable service. I felt like I was the only guest. Received by the most responsive Reception in specific “Fiona” and the most proactive concierge “Raffele”, I felt like a star. The accommodation was above average for London in size and in décor. It was very clean and the staffs on a whole were exceptional. I will go back without a hesitation. Thank you Marylebone, for such a wonderful experience. Mrs Dos Santos

  • Stayed May 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank GDSSANTOS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheMaryleboneHotel, Manager at The Marylebone, responded to this review, 6 June 2012
Dear Guest,

Thank you for taking the time to write about your recent experience at the Marylebone Hotel.

Wow, I am thrilled to read that you enjoyed your stay so much and thought it was “outstanding”! I am so pleased that Fiona and Rafael made you feel welcome and at home, every one of our employee’s genuinely love looking after our guests and when we receive feedback such as yours it serves as a wonderful motivator for us all. I will be sure to pass on your very kind comments.

Thank you once again for your review and I hope to welcome you back to the Marylebone Hotel in the very near future.

Yours faithfully

Frits

Yours faithfully
Frits Potgieter
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beirut, Lebanon
Level Contributor
92 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 bubbles Reviewed 4 June 2012

London is a very expensive city, and if you are used to four/five star hotel accommodations around the world, London room rates will seriously set you back. This is where the Marylebone becomes interesting, at reasonable prices, the hotel offers a great location in central London, at a five minute walking distance from the busy Oxford street and Bond Tube Station. On the downside, the rooms and bathroom are a bit small, and the hallways leading to the rooms have a low sealing. On the upside, the hotel in generally very clean, and the staff is willing to help and assist.

  • Stayed May 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank JMRif
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheMaryleboneHotel, Manager at The Marylebone, responded to this review, 6 June 2012
Dear Guest,

Thank you for taking the time to write about your recent experience at the Marylebone Hotel.

I am delighted to read you enjoyed your stay with us and thought we offered good value for the service, location and facilities. It is our intention to offer the very best service, facilities as well as value for our guests and always remain competitive given our location. I am therefore very glad that we ticked all the boxes for you and very much hope to see you return.

Thank you once again for your review and I hope to welcome you back to the Marylebone Hotel in the very near future.

Yours faithfully

Frits

Yours faithfully
Frits Potgieter
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Prato
Level Contributor
154 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 bubbles Reviewed 2 June 2012

Fantastic position in the center of London, walking distance or few minutes by taxi to most of interesting places.

Very appreciated gym facility in the basement (included in the room fare).

Food quality pretty good: nice and unexpected surprise to who thinks cooking in UK is always bad!!!!

Bad facts:
Room small, bathroom even smaller (why fit two armchair and a small table in a room like that??!)
Ugly view on the back of the hotel
I didn't find shampoo in the bathroom and I had to ask for it
Huge price also compared to other European Capital Cities

  • Stayed May 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Teraphoto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheMaryleboneHotel, Manager at The Marylebone, responded to this review, 6 June 2012
Dear Guest,

Thank you for taking the time to write about your recent experience at the Marylebone Hotel.

I was disappointed to read that although you thought we were a good hotel that we failed to meet your expectations in terms of value. Central London Hotels do tend to be pricier than some of our other European counterparts and although I completely understand your comments I can assure you that we always place ourselves competitively given our location and service levels. In terms of our room categories they do vary in size, view and subsequent rate and I would welcome the opportunity to discuss the best room category for your individual needs when you return to London.

I am pleased to read you enjoyed the UK's food, I’ve always believed that Britain does have fantastic produce, which when used seasonally and cooked simply delivers some truly unique and inspirational gastronomic experiences.

Thank you once again for your review and I hope to welcome you back to the Marylebone Hotel in the very near future.

Yours faithfully

Frits

Yours faithfully
Frits Potgieter
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Marylebone

Property: The Marylebone
Address: 47 Welbeck Street, London W1G 8DN, England
Phone Number:
Region: United Kingdom > England > London > Marylebone
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#22 Spa Hotel in London
#24 Business Hotel in London
#50 Luxury Hotel in London
#55 Romantic Hotel in London
#67 Family Hotel in London
Price range (per night): ₹ 14,308 - ₹ 26,489
Hotel Class:4 star — The Marylebone 4*
Number of rooms: 257
Official Description (provided by the hotel):
Recognised as one of the finest hotels in London, The Marylebone is a haven of understated and contemporary luxury that turns even the briefest of stays into a genuine pleasure. Located five minutes walk from Bond Street Station in the heart of the fashionable Marylebone Village, the hotel offers a variety of guest rooms that are light filled with Italian marble bathrooms and contemporary furnishings. All rooms include flat screen TVs, air conditioning, complimentary high-speed Wi-Fi, luxurious Aromatherapy Associates bathroom products, Nespresso coffee machines and still and sparkling water. Guests can enjoy complimentary access to London's trendiest health club, The Third Space, with a fully equipped gym, 18m swimming pool, daily fitness classes and spa with a range of treatments from Dr. Murad. A variety of meeting and private dining rooms are available for social occasions and business events. The vibrant 108 Brasserie and 108 Pantry, combine bar and restaurant to provide chic all-day dining offering simple British dishes made from the finest locally sourced ingredients. Be sure and try a super healthy juice or smoothie from The Juicery at The Doyle Collection, also available across the three London hotels. ... more   less 
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Also Known As:
Marylebone Hotel London

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