We got a free upgrade to the garden room, which was lovely. The room was nice, but it was freezing cold, as the aircon turned off every time we left the room. It also lacked mini bar and a minimum of bathroom amenities. The room was VERY clean.
Some of the staff were very service minded, whilst others not (i.e. We were told to wait 15 minutes to check in because they were too few persons working at check in time, we had to wait 10 minutes to get breakfast served the last day, even though we came at opening hours). The breakfast room was a little claustrophobic and the breakfast options were few and boring.
The location of the hotel is great. If going back to London on a travel budget, I'll definitively stay in the area of the hotel again and will consider staying at the Cromwell.
- Official Description (provided by the hotel):
- Traditional 3 Star hotel rated 4 Star Guest Satisfaction through the AA scheme. Housed in 19th Century Victorian building less than 100m (1 minute walk) from Gloucester Rd Station. Excellent transportation links to Central London and London Heathrow, London Gatwick and City Airport as well as Stanstead. No more than 10 mins walk to the Victoria & Albert Museum as well as the Science and National History Museums and a 5 minute bus journey to the World Famous Harrods ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Agoda and HotelQuickly so you can book your BEST WESTERN The Cromwell reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Best Western The Cromwell Hotel London
- Best Western London
- London Best Western