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897
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346
195
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All reviews gloucester road tube station business lounge stayed at the holiday inn executive room the natural history museum piccadilly line large hotel busy hotel albert hall high floor heathrow airport excellent location tesco express convenient location hyde park rooms are small full english breakfast
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Reviewed 12 October 2017 via mobile

Ok hotel but a bit overpriced - even by London standards. Facilities pretty standard but with adjoining pub (which wasn’t that inviting so didn’t use).

1000 airline staff staying (according to one pilot) which made everything a bit busy / noisy, but not sure if that’s normal.

Stayed: October 2017, travelled on business
Thank Stephen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean Claude M, Manager at Holiday Inn London Kensington Forum, responded to this reviewResponded 13 October 2017

Dear Stephen M

Thank you for submitting a review of our Hotel, we do value your feedback.

Kind Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 October 2017

Excellent for Hyde park, short walk to Kensington gardens and tube just round corner (Gloucester road). Good check in and room ready on morning. Great views as there are 27 floors. Lifts very quick. Clean room and ideal size for one or two nights. Breakfast good value and plenty of space especially if dining early. Pub attached and bar and coffee shop on site. Gym also on site. Plenty of shops and restaurants near. Late check out was free as offered to join the holiday inn club which gave us another two hours for free. Staff all very friendly and helpful. Wi if was fine.

Room Tip: Floor 14 and above
  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank paul155
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean Claude M, Manager at Holiday Inn London Kensington Forum, responded to this reviewResponded 13 October 2017

We are so pleased to read that you enjoyed your time with us, and we enjoyed reading all your positive comments.

Please come and visit us again soon!

Kind Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 October 2017

The Holiday Inn Kensington Forum facility is the nicest, most convenient, and well staffed Holiday Inn that I have ever stayed at in all my years of travel (and I am a Spire Elite member). It surpasses most of the Crowne Plazas that I have stayed at in virtually all aspects. I will ALWAYS stay at this Holiday Inn whenever I am back in London. It sets "the standard" for which all Holiday Inn properties should aspire. Also, easy access to a nearby Tube Station and wonderful restaurants and cafes within walking distance if you do not want to eat at the Hotel (which otherwise has a good restaurant and fantastic Pub).

  • Stayed: October 2017, travelled on business
    • Value
    • Rooms
    • Service
Thank Dennis C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean Claude M, Manager at Holiday Inn London Kensington Forum, responded to this reviewResponded 13 October 2017

Thank you for your kind comments regarding your experience we are indeed flattered! We take great pride in offering extraordinary experiences to each and every one of our guests. With that said, thank you again for letting us know how we’re doing.

Please come back and see us again soon!

Kind Regards

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Reviewed 11 October 2017 via mobile

We stayed on the start of a cosmos tour. The room was small but ok the hotel is close to the tube And Kensington High Street and not that far to the natural museum and the Victoria and Albert museum .

Stayed: August 2017, travelled as a couple
Thank concorde7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean Claude M, Manager at Holiday Inn London Kensington Forum, responded to this reviewResponded 12 October 2017

Thank you for reviewing our Hotel, we do hope you will visit us again very soon.
Kind Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 October 2017

I had accidentally being booked into the wrong Holiday Inn (another with the name Kensington around the corner - avoid!!) and stayed there for a terrible night. I then moved to the Forum and had a wonderful stay. They couldn't do enough to help. We also had our conference there and again, superb service. The breakfasts are great, the room a nice size, with a comfortable bed. They did the allergy-free setup I need. Apparently the staff are empowered to make decisions they think best to help the customers, without having to go through too many steps. So things just work. I really want to congratulate Pavel in the conference group, and the managers Simon and Anna for being the best hotel people I have struck, ever.

  • Stayed: October 2017, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Gabrielle B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean Claude M, Manager at Holiday Inn London Kensington Forum, responded to this reviewResponded 12 October 2017

Thank you for reviewing our Hotel.

I was delighted to read that all of our team members were very friendly and helpful, and that they were able to provide you with such a memorable experience, it will be a pleasure for me to pass on your kind words to them, and especially to Simon, Anna and Pavel.

We do hope you will visit us again soon!

Kind Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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