My husband and I used our Hilton Honour Points for a combination of deluxe room (two nights) and standard room (three nights) in that order. The "deluxe" room had a nice bed, but the athroom was very small and strangely designed. The standard room had an uncomfortable bed (the plush mattress pad removed in standard rooms!), however, the bathroom was a bit larger.
The desk staff were very unhelpful - but upon checkout, we met Victor, who was very nice.
We had an accident when a heavy retractable wall under the bathroom sink came down on my foot when I barely touched it. The manager called maintenance and it was put back into place. The next day after we returned from sightseeing, the wall was laying on the floor! The maintenance man fixed it with screws that time! The manager, Richard, very kindly treated us to dinner in the hotel's Society Restaurant (where our photo was taken that same evening) and the meal was fabulous! The waitress, Karen, was the most attentive person and the hotel is lucky to have such a gem! Richard is the reason for our four stars. He is the type of manager who takes his job seriously. He is very polite and sincere.
- Official Description (provided by the hotel):
- Stay at the Hilton London Olympia hotel on bustling Kensington High Street, 2 minute' walk from Olympia Exhibition Centre, 10-15 minutes from Earl's Court Exhibition Centre and Westfield London Shopping Centre. Try our quintessentially British menu in our fabulous interior designed Society Restaurant inspired by the Victorian era or relex and enjoy our delicious cocktails and nibbles in Society Bar. Do business in one of our 10 newly refurbished meeting rooms, unwind in the fitness centre, or enjoy our COSTA coffee shop. Heathrow airport is 14 miles away. ... more less
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- Also Known As:
- Hilton London Olympia Hotel London
- Hilton Olympia London
- London Hilton Olympia Hotel