I was at the Milestone many years ago with my elderly aunt and had a wonderful experience so I decided I would stay there on this 3 week Europe trip with my 13 year old granddaughter. We stayed in wonderful hotels across Europe but none came close to The Milestone! From the minute we arrived everyone treated us as if there were thrilled to see us! The doorman, the bellman, the concierge, the front desk clerk, the assistant manager, the manager...everyone made us feel so welcomed. Jose was really the best concierge ever!! I am so very glad this is where i was when the accident occurred! My granddaughter and I were a couple of streets away when i fell over a fallen sign on the sidewalk. i looked down and saw my thumb laying sideways...not a pretty sight! My granddaughter called her Mother back home and when we walked back into the hotel the Assistant Manager, Stephanie, was at the door waiting for us. She said my husband and 2 daughters had called her to ask for her help. She had an ambulance there, arranged for my trip to the hospitial, and then insisted on staying in the room next to us that night in case i had any trouble! (and it was her night off!!). The next day all of my new friends at The Milestone were taking care of me!! i don't know if they will ever understand how grateful i was for their kindness and their professional and competent manner in handling this situation. Thank you Stephanie, Jose, Pedro, Teddy, and Abdi.
p.s. I just received the latest Travel Leisure magazine and saw that they are named the number 1 small hotel in Europe...I can certainly see why!
Anne from North Carolina
- Official Description (provided by the hotel):
- Elegant hotel housed within a meticulously restored grand Victorian mansion dating back to 1883. ... more less
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