We stayed here for three days in May. We love this area but had never stayed here before.
It was recommended by our travel agent and she was absolutely right about the quality. We arrived in the early evening, exhausted by the nightmare of coming through customs and
immigration at Heathrow. The first room we were shown was too small and taken up by
furniture. The manager said he would try to find us another room - although since it was late in
the day that might prove a problem. He was successful. While we waited we were shown into
the library and offered a drink - a perfect example of the hospitality shown to guests here. The
king size room was not very large but big enough and furnished beautifully as is the entire hotel.
Since we were too tired to go out for dinner we ate in the charming dining room and found to our surprise that the meal was top quality, as good as the dinner we had the following evening
at a Michelin starred restaurant. Breakfast also was excellent both in the quality and presentation of the food. Had a grand afternoon tea one day and did not need to go to dinner.
Most important, the quality of service begins at the door with the doorman. It is attentive and gracious without being obsequious. The junior concierge was most helpful too. We look forward to returning to this hotel and will recommend it to friends.
- Official Description (provided by the hotel):
- Elegant hotel housed within a meticulously restored grand Victorian mansion dating back to 1883. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, DerbySoft Ltd Shanghai HQ, Expedia, Agoda and HotelQuickly so you can book your The Milestone Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.