A wonderful warm and welcome English London Hotel. A very good choice for those who like to feel cared for and comfortable. We stayed over the jubilee weekend and had a lovely time.
The service is impeccable, nothing is too much trouble and we found every single member of staff to be kind and genuinely helpful. They continuously looked for ways to make our stay memorable and to anticipate any needs we may have had ~ a rare commodity. The English charm and beauty of the hotel will make for a very authentic stay for guests who are not British and are in the UK to sample the culture and enjoy London. It is a charming hotel overlooking Kensington gardens in a very quiet and peaceful area of London. London can be busy and demanding and exciting, and it is very nice to retire to the comfort and cosiness of this hotel.
We stayed in a suite overlooking the garden to the front of the hotel. It was very quiet and beautifully decorated in a true English style. The beds were extremely comfortable and we liked the split level design which suited our family very well.
The room service was razor sharp. The breakfast a delight sitting in front of the fire. Everyone seemed relaxed, there were on this occasion lots of couples and many families staying. I did not find the hotel formal at all, although the decoration naturally lends itself to formality ~ I did not feel any need to stop the children chattering about their day and we all felt relaxed and at ease ~ our children were made to feel extremely welcome and valued. As was our little dog! Who loved the specially prepared lunch chosen from her very own room service menu! Brilliant!
You will not find a more welcoming or enjoyable stay anywhere in London ~ wonderful service, beautiful hotel. We will definitely be returning.
- Official Description (provided by the hotel):
- Elegant hotel housed within a meticulously restored grand Victorian mansion dating back to 1883. ... more less
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