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“Made me feel like a Queen!” 5 of 5 bubbles
Review of The Milestone Hotel

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The Milestone Hotel
Ranked #1 of 1,087 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
Temple, Texas
Level Contributor
46 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Made me feel like a Queen!”
5 of 5 bubbles Reviewed 6 June 2012

Very special place to stay. It is pricey, but every detail is taken care of. Friendly staff, called us by name after one day there. Wonderful food, bar, and facility. The location is just across from the park, near buses and tube stations. Shopping nearby.

Room Tip: All rooms quiet and decorated with a theme.
See more room tips
  • Stayed June 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank HC8557
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MilestoneGM, General Manager at The Milestone Hotel, responded to this review, 8 June 2012
Thank you so much for your review. We do our best to treat our guests like royalty !! I was delighted to read your comments and we look forward to welcoming you back to The Milestone Hotel in the near future. I have passed your comments on to the greatteam we have here.
Kind regards,
Andrew Pike
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,794 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (378)
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English first
Geneva, Switzerland
Level Contributor
83 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 5 June 2012

Truthfully there is no better hotel in London, the quality of the staff, the service in the public areas is quite exceptional.
As for the rooms I have stayed in numerous , they all have amazing quality, and quite simply everything you could wish for, and a touch more!
a wonderful find and my home away from home, if only I could live there!

Room Tip: If the bathroom ,has a blue light in it, then you are on to a winner!
See more room tips
  • Stayed May 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Peter D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oslo, Oslo, Norway
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 June 2012

The Milestone Hotel was a pleasant discovery. Small but comfortable rooms with impeccable service. Lovely bathroom. The restaurant had excellent food and a homely atmosphere. A place to relax after a busy day. I'll definitely return.
Elizabeth S. Rasmussen
Oslo

  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Elizabeth R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MilestoneGM, General Manager at The Milestone Hotel, responded to this review, 8 June 2012
Dear Ms Rusmussen
Thank you for taking the time to post your feedback. I was happy to read your thoughts and especially happy that you enjoyed your experience in our restaurant Cheneston's. I look forward to personally welcoming you back on your next stya with us.
Kind regards,
Andrew Pike
Genral Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Austin, Texas
Level Contributor
227 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
5 of 5 bubbles Reviewed 1 June 2012 via mobile

My husband and I love this hotel. We have been staying at The Milestone since 2006 and each time we return, we are welcomed by the wonderful staff who make us feel like family. The rooms are wonderful- each one different and a fun surprise to see which one you get. The staff is amazing- especially Pedro the Butler, who greets you upon arrival at the front door, takes you to your room and brings you your first welcome drink. We love the location because my husband loves to jog in Kensington Park and I love to walk there and watch the people and their dogs. The bar is one of my favorite in the world, as well, and the bartenders there have become our friends and they know our drinks before we even order. The location is perfect and the hospitality is warm and welcoming. Staying at The Milestone at Christmas is a special treat because of the beautiful decorations both insidea and out. Bottom line- I can't wait to go back-- I just wish we didn't have to wait until November.

Stayed May 2012, travelled on business
Helpful?
2 Thank Jerry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MilestoneGM, General Manager at The Milestone Hotel, responded to this review, 8 June 2012
I cannot thank you enough for your glowing feedback. I was delighted your comments and that we still meet and even exceed your expecations on each stay. It is the great team I have here that make this hotel so special and I have already passed on your kind words to them. I look forward to seeing you in November.
Kind regards,
Andrew Pike
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle, United Kingdom
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 31 May 2012

Considering the price of this hotel compared to the Hilton, the service was far superior. My room came with a butler and he went the extra mile for me. It is not often i take the time out to comment, but I must recommend this hotel and all its staff highly.

Room Tip: Ask for a butler, it makes your stay so much easier.
See more room tips
  • Stayed May 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Fitch19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MilestoneGM, General Manager at The Milestone Hotel, responded to this review, 8 June 2012
Thank you very much for taking the time to write your very kind words. As you pointed out we have a great team of Butlers here and I have passed on your kind words to them. I was glad that we met your expectations during your stay and I look forward to welcoming you back again in the near future.
Kind regards,
Andrew Pike
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Milestone Hotel

Property: The Milestone Hotel
Address: 1 Kensington Court, London W8 5DL, England
Phone Number:
Region: United Kingdom > England > London > South Kensington , Kensington and Hyde Park
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1,087 Hotels in London
Price range (per night): ₹ 23,124 - ₹ 57,184
Hotel Class:5 star — The Milestone Hotel 5*
Number of rooms: 62
Official Description (provided by the hotel):
Elegant hotel housed within a meticulously restored grand Victorian mansion dating back to 1883. ... more   less 
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