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“Very nice hotel,ideal tourist location”

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Strand Palace Hotel
Ranked #398 of 1,063 Hotels in London
GreenLeadersGold level
Rotherham, United Kingdom
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Very nice hotel,ideal tourist location”
Reviewed 27 April 2012

very clean,quiet,comfortable hotel,set in a ideal tourist location.stopped here on a works doo,so I had a single room,which was small but clean and comfortable,staff seemed friendly to me.
Nice bar area.

Room Tip: I only stopped in a single room,but great for the solo traveller.good view over London on the 6th fl...
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  • Stayed April 2012, travelled on business
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Helpful?
Thank Dazza26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Malta
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 26 April 2012

Check-in was very friendly and efficient and room was very clean and newly refurbished. It was rather compact but everything necessary was there, bathroom and toiletries were very nice and the bathroom very large considering the size of the room. Walking distance from Soho and Covent garden.
I did not have breakfast so cannot provide an opinion on that. I would stay again.

  • Stayed January 2012, travelled on business
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Helpful?
Thank MaltaDrutten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belfast, United Kingdom
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 26 April 2012

Was in London for Business and selected the Strand Palace based on how close it wsa to were we where working! Fantastic choice, lovely hotel with everything you would need for a business or pleasure trip to London in a great location! The staff are friendly and helpful and always had a smile ... something which a price cannot be placed on:)

  • Stayed April 2012, travelled on business
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Helpful?
1 Thank LauraMc_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Exmouth
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 25 April 2012

Lovely clean modern hotel. Room was comfortable and service was excellent staff very helpful and friendly. locatoion excellent almost next door to the lyceum theatre and covent garden right behind the hotel. Could not fault it have recommended it to friends and would definately stay there again

Room Tip: Higher floor for a view
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  • Stayed February 2012, travelled with friends
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Helpful?
1 Thank DW1Exmouth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belfast
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 April 2012

Nothing special about this hotel AT ALL! rooms are very small, smallest hotel room iv ever been in! After a long day in London my Fiance and I got back late to discover that are key cards did not work. To our disbelieve we were then told by receptionist that we could not get into our hotel room (which we paid to stay in for the weekend) until we pay a £250 FINE as they gathered evidence of smoking in the room! Their so called evidence was a picture of an empty cigarette cartoon in our hotel room and apparently they could smell smoke from the room (from clothes my fiance had been wearing all day which of course did smell of smoke). I found this absolutely disgraceful that we were being ACCUSED of something we did not do. We were not allowed into our room and were not allowed to get any of our belongings from the hotel room until we paid the fine which we did not have, so we were being evicted to the streets with no were to stay. It was an absolute disgrace of a hotel from start to finish!! I will NEVER be back!!!!!

Room Tip: Rooms are terrible!!!!
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  • Stayed April 2012, travelled as a couple
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Helpful?
1 Thank Francesca N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidMacrae, General Manager at Strand Palace Hotel, responded to this review, 2 May 2012
Hi,

The very poor mark from this reviewer is clearly due to the fact that we levied an extra charge for smoking in one of our bedrooms. Our hotel operates a strict non smoking policy and we do charge, if we have substantial evidence (as in this case) that guests have been smoking in our bedrooms. The amount of the charge can easily be justified as the bedroom can sometimes be out of order for several days before it can be returned to service. We certainly do not take charging guests for incidents such as this lightly, and regret having to do so, but in the interest of other guests and indeed in order to conform with the law.

Regards,
David
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Strand Palace Hotel

Property: Strand Palace Hotel
Address: 372 Strand, London WC2R 0JJ, England
Phone Number:
Region: United Kingdom > England > London > Covent Garden
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#13 Green Hotel in London
#232 Family Hotel in London
#261 Romantic Hotel in London
#277 Luxury Hotel in London
#347 Business Hotel in London
Price range (per night): ₹ 11,143 - ₹ 20,611
Hotel Class:4 star — Strand Palace Hotel 4*
Number of rooms: 785
Official Description (provided by the hotel):
The historic four star Strand Palace Hotel stands with true grandeur in the heart of London's West End, on the doorstep of Covent Garden, Soho and Leicester Square. Since opening its doors in 1909, the hotel has remained a landmark in the area. With 785 guest rooms ranging from Cosy singles to larger Executive rooms, complimentary WiFi throughout, a well equipped gym, two restaurants, a destination Gin bar, a sports bar and a vast meeting space the hotel is ideal for business and leisure travellers alike. Covent Garden, Charing Cross and Embankment underground stations are also within easy reach as well as main line over ground train stations. ... more   less 
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Also Known As:
Strand Palace Hotel London
Hotel Strand Palace
Strand Palace London
Strand Hotel London

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