Nothing special about this hotel AT ALL! rooms are very small, smallest hotel room iv ever been in! After a long day in London my Fiance and I got back late to discover that are key cards did not work. To our disbelieve we were then told by receptionist that we could not get into our hotel room (which we paid to stay in for the weekend) until we pay a £250 FINE as they gathered evidence of smoking in the room! Their so called evidence was a picture of an empty cigarette cartoon in our hotel room and apparently they could smell smoke from the room (from clothes my fiance had been wearing all day which of course did smell of smoke). I found this absolutely disgraceful that we were being ACCUSED of something we did not do. We were not allowed into our room and were not allowed to get any of our belongings from the hotel room until we paid the fine which we did not have, so we were being evicted to the streets with no were to stay. It was an absolute disgrace of a hotel from start to finish!! I will NEVER be back!!!!!
- Official Description (provided by the hotel):
- Welcoming guests since 1909, the Strand Palace Hotel is surrounded by the best London has to offer. Set on the Strand in the heart of the capital's West End, the hotel is mere moments from Covent Garden, Trafalgar Square and the Thames, making it the perfect location for discovering cultural icons and for those travelling on business. The hotel is home to an award-winning restaurant serving British as well as superb bars offering afternoon teas and exquisite cocktails. ... more less
- Reservation Options:
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- Also Known As:
- Strand Palace Hotel London
- Hotel Strand Palace
- Strand Palace London
- Strand Hotel London