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“Best Sleep I had in my 3 weeks of holidays” 4 of 5 bubbles
Review of Premier Inn London Hammersmith Hotel

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Premier Inn London Hammersmith Hotel
Ranked #413 of 1,078 Hotels in London
Lynton, United Kingdom
Level Contributor
55 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Best Sleep I had in my 3 weeks of holidays”
4 of 5 bubbles Reviewed 15 June 2012

Clean, comfatable and quite.
We were exhausted after our long journey from mauritius and booked in early evening.
The staff were very friendly and the girl on reception was very helpful and polite dispite the obnoxious rude person who had checked in before me, I don't know how she kept her cool, if it was me i would have yelled at the horrible man.
The rooms were absolutely spotless and the bed was to die for, fabulous mattress and huge comfy pillows, we slept like babies. The towels wer large white fluffy bath sheets of the highest quality.
82 pounds was a very reasonable cost for this hotel. I have paid more in some shocking dives especialy in Perth Australia where you are ripped off big time.
The only negetive was that the lift mainttenance people were stupid enough to have both lifts out of service at the same time instead of doing one at a time and when we asked why they didn't do one at a time the smarmy, smart mouthed mainttinence man said you can always use the stairs, yeah righ with huge suitcases, but that wasn't the hotels fault and when we complained they were very apologetic, I think that they need to change their service conrtactors because as a guest it's not very pleasant to be abused by workers who are not part of the hotel staff and are only there to carry out work, it reflects badly on the hotel and it really upset me as I don't like being abused by some neaderthal dumb workman.
Titan lift maintenance need to train their staff in manners.

  • Stayed June 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank 62bethany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,352 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (256)
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English first
Helsinki, Finland
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 12 June 2012

An average hotel near everything. Great breakfast that included my room price. Lift were broken (one out of inside lights, one just did not move). No primium channels on the TV.

  • Stayed June 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank mghtydux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly L, Social Media at Premier Inn London Hammersmith Hotel, responded to this review, 19 June 2012
Thank you for taking the time to review your stay at our hotel.

It really matters to us that our guests enjoy every aspect of their stay. Your feedback is very much appreciated as it enables us to improve standards as we endeavour to meet all of our customers needs.

Thank you once again for your review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leicester, England
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 11 June 2012

We were in London for a gig at the Apollo and wanted a good quality, affordable hotel within easy travelling distance. The Premier Inn in Hammersmith fitted the bill perfectly. Very handy for the tube, spacious, clean and comfortable room and friendly helpful staff who seemed to genuinely care about their guests. W'ed definitely consider staying here again on our next trip to the capital.

Room Tip: Rooms on higher floors offer great views over West London.
See more room tips
  • Stayed June 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Arnold3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 9 June 2012

Staff were programmed to sound helpful and concerned but did nothing.
Rooms were not cleaned even though I was told they would, sheets were changed after 5 days after demanding this. Breakfast was £8.95 even for porridge! Keys had to be reprogrammed 4 times in 8 days (why?) .
Rooms were tiny, airconditioning didn't work and tempreture was 24* on the 10th floor. Oven!
Just read a review which said "spacious" and was given 4* is this an employee?
Payments were taken at the time and no room service offered. No garden or social area, not a soft chair or sofa in sight.

Room Tip: Walk 10 minutes further to better hotels
See more room tips
  • Stayed May 2012, travelled with family
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank hafsayasmin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly L, Social Media at Premier Inn London Hammersmith Hotel, responded to this review, 13 June 2012
Thank you for your review.

At Premier Inn it remains our main objective to deliver a high level of standards and service in all our establishments, and we sincerely apologise that on this occasion we failed to do this. Please be assured that your feedback is very important to us as we endeavour to improve standards and meet all our customer’s needs.

We hope to welcome you back in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 6 June 2012

I had been v sceptical about Premier Inns but was really impressed by the service well up to boutique hotel levels.

  • Stayed June 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tomlinsonjohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn London Hammersmith Hotel

Property: Premier Inn London Hammersmith Hotel
Address: 255 King Street | Hammersmith, London W6 9LU, England
Phone Number:
Region: United Kingdom > England > London > Hammersmith / Fulham
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#290 Family Hotel in London
Price range (per night): ₹ 5,789 - ₹ 10,542
Hotel Class:3 star — Premier Inn London Hammersmith Hotel 3*
Number of rooms: 119
Official Description (provided by the hotel):
Get a bird's eye view of the capital from Premier Inn London Hammersmith, with incredible views across the Thames to the Shard and Southbank. Just hop on a tube and the city's at your feet, from Hyde Park to Oxford Street, with direct public transport links via the District Line. And you needn't venture far from your nest to see Hammersmith's own bright lights - the Apollo, Westfield Shopping Centre, Olympia and Earl's Court are minutes away. Based just outside of the capital's congestion zone, near the M4, with limited parking on site charged at 15GBP for 24 hours, we're extra-easy to get to. And once you've arrived, you'll find everything you need for a dream stay: a tasty restaurant, peaceful rooms and an oh sso-comfy bed. Please be aware our hotel does not have air conditioning! ... more   less 
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Also Known As:
Premier Inn London Hammersmith Hotel London
London Premier Inn

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