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“Friendly staff”

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Premier Inn London Hanger Lane Hotel
Ranked #158 of 1,067 Hotels in London
Certificate of Excellence
cardiff
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Friendly staff”
Reviewed 17 April 2012

The hotel was great. All the staff were very friendly and helpful.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jko29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohan P, Manager at Premier Inn London Hanger Lane Hotel, responded to this review, 15 May 2012
Many thanks for your comment on our staff, I am delighted that was your lasting memory of our hotel, as the staff really can make or break a stay for a guest far greater than anything else.. I will make sure they stay on the 'make' direction!!

Thank you!
Best Regards, Rohan
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  • Value
  • Cleanliness
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Sydney
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 16 April 2012

The beds were comfortable, rooms were serviced daily and exceptionally clean. The hot/cold breakfast (8.95gbp) was well priced and was great. This is a top quality hotel without the price tag! Close to tube station and on Central line with easy access to city centre.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BLDOZA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohan P, Manager at Premier Inn London Hanger Lane Hotel, responded to this review, 15 May 2012
Wow! All the way from Sydney?! You must be happy! Thank you for your feedback, we aim to be the cleanest possible and we service the rooms as much as possible to achieve this. We undertake daily checks on the standards to ensure the quality is high. We hope to see you again soon, and if things ever fall below perfect, please don't hesitate to contact us so we can rectify it immediately!

Many thanks!
Best Regards, Rohan
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Swansea
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 April 2012

I stayed at this hotel with my husband and 7 year old for one night . As soon as we walked in we were greeted warmly by the receptionist raj , no problems with check in at all very prompt .As soon as we checked in we went to our room . We required an extra bed made up and dialled reception . Within 5 minutes the bed was made . The room itself was very clean and provided everything we required . Prior to going out we all went o the bar area for a drink . Service again was excellent and area spotless. On waking the next morning we went for breakfast. . Lola a very cheerful and pleasant member of staff greeted us and showed us around the buffet and what was there . The breakfast was delicious and there was plenty to choose from. A member of staff called fay asked if everything was ok with breakfast and took the time to talk to my son who thought she was lovely.Checking out was again very prompt and we also found parking at the premises fine. 6 pound in London seemed a good enough price. All in all found this premises very clean ,tidy and the staff we encountered were all friendly and couldn't do enough to help.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Lloydswansea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohan P, Manager at Premier Inn London Hanger Lane Hotel, responded to this review, 15 May 2012
Thats an awesome review, thank you! We love having families stay, because the kids always laugh at our jokes!! Our staff are well trained in every part of the hotel, so it is great to hear that every step you took was successful and you enjoyed it, we hope it helped make your overall trip an enjoyable one..

Thank you!
Best Regards, Rohan
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islamabad
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 12 April 2012

Conveniently located near the Hanger Lane Tube Station. Comfortable environment and extremely economical if you book early using Hotel Website. Nice buffet breakfast package(two paying adults get free breakfast for three children). Ideal hotel for those travelling with children.

  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Saquib-Haider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeds
Level Contributor
69 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 11 April 2012

Rooms at this hotel are much smaller than other Premier Inns. Wembly Park is much better. The reception is effectively a self service station. Not the easiest place to find. Had to wait ages to catch one of the two lifts because they were being hogged by cleaning staff.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Tom B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly L, Social Media at Premier Inn London Hanger Lane Hotel, responded to this review, 16 April 2012
Thank you for taking the time to review your stay at our hotel. At premier Inn we endeavour to improve standards and meet all our customer’s needs; please be assured your comments have been noted and will be followed up with the Management Team at our hotel. Your feedback is very much appreciated and we look forward to welcoming you back to Premier Inn in the future.
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Additional Information about Premier Inn London Hanger Lane Hotel

Property: Premier Inn London Hanger Lane Hotel
Address: 1-6 Ritz Parade | Hangar Lane, Ealing, London W5 3RA, England
Region: United Kingdom > England > London
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#7 Best Value Hotel in London
#110 Family Hotel in London
#135 Romantic Hotel in London
#261 Business Hotel in London
Price range (per night): ₹ 5,103 - ₹ 10,078
Hotel Class:3 star — Premier Inn London Hanger Lane Hotel 3*
Number of rooms: 167
Official Description (provided by the hotel):
Handy for Heathrow Airport, Wembley Stadium and Arena, and Oxford Circus on the Central line ... more   less 
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Also Known As:
Premier Inn London Hanger Lane Hotel London

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