We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Minority Opinion”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Egerton House Hotel
Ranked #3 of 1,088 Hotels in London
Certificate of Excellence
Buffalo, New York
Level Contributor
158 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
“Minority Opinion”
3 of 5 bubbles Reviewed 27 April 2012

We expected great things from this hotel, because it was rated #3 of all the hotels in London. Some aspects of our experience were good. The location, in Knightsbridge, is wonderful. It's an elegant, interesting area. The Victoria & Albert Museum is a five-minute walk away. Another positive aspect of the Egerton is the politeness of the staff. They are obviously taught to be extremely polite, and they are. The hotel contracts with a car service that was excellent. Both drivers were punctual and polite, and the cost was reasonable.

However, the hotel had many drawbacks. There was a well-equipped writing desk, at which we couldn't write! The desk was too low, and the chairs were too high, so that it was impossible to use the desk. The staff brought three different chairs, none of which worked. I asked for a stool or hassock, didn't get it, and gave up. So, I ended up writing postcards using a book as my "desk." The room itself was small, although not tiny. Still, the area between the foot of the bed and the desk was narrow, so we had to plan our movements to get past each other.

We had problems with both the heat and the toilet, but the staff fixed both when we notified them.

The breakfast room was clean but small. Again, the service was excellent, but the Continental breakfast featured Kellogg's cereal in small boxes. (Fine for the Fairfield Inn, but not for the third best hotel in London!) There was also a English cereal in boxes, which was OK, but not special. We tried ordering from the menus, but didn't enjoy the food. The staff asked how they could make breakfast better for us. The problem was that I didn't want to say, "Make the coffee stronger, make the pancakes lighter, and serve the omelette unburned and less greasy." What we did was walk around the corner to Patisserie Valerie, and ordered their wonderful coffee and great English breakfast. Life's too short to eat mediocre food, even if it's included in the price of your hotel room.

I realize that this review represents a minority opinion. If you like a hotel with maids dressed in the classic maid's costume, with the short black dresses and white caps and aprons, then this is the hotel for you. It just wasn't the hotel for us.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
18 Thank Herman M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,302 reviews from our community

Traveller rating
    1,197
    82
    16
    5
    2
See reviews for
235
669
89
120
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (210)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Gloucestershire
1 review
5 of 5 bubbles Reviewed 27 April 2012

It's our third stay at this wonderful hotel and we are as ever taken aback by the genuine warmth and professionalism of the staff. It is rare to find such gems nowadays! They never cease to make us feel at home and the rooms are made up so thoughtfully and beautifully. A unique experience that will make you want to go back for more. Thank you !

  • Stayed April 2012, travelled as a couple
    • Value
    • Service
Helpful?
Thank Camilla B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Soham, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 26 April 2012

The Egerton House Hotel is a little hotel with beautiful rooms. Although the rooms are little, they are equipped different. The baths size is okay. The employees was every time helpful and helped us in the most situations. The position is practical because you can reach many restaurants, bars and locals fast by foot. The hotel is in the Brompton Road not wide from Harrods away. Furthermore the hotel has a own bar with a camin. There you can relaxe und can feel like at home.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank MeLuKrap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gurgaon
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 19 April 2012

I would agree to the review below. it is a great place to stay. I highly recommend this great property!

  • Stayed August 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank debina s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 18 April 2012 via mobile

Yes I agree with all the reviews written before and cannot add anything to those comments. The staff are wonderful and do make the difference. Well done and we will be back.

Stayed April 2012
Helpful?
2 Thank Paul M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these London hotels
Westminster
Hotel 41
Hotel 41
#1 of 1,088 in London
5.0 of 5 bubbles 2,670 reviews
Kensington and Hyde Park
The Milestone Hotel
The Milestone Hotel
#2 of 1,088 in London
5.0 of 5 bubbles 1,853 reviews
Bloomsbury
The Montague on The Gardens
Show Prices
Show Prices
Show Prices
Mayfair
The Beaumont
The Beaumont
#7 of 1,088 in London
5.0 of 5 bubbles 341 reviews
Westminster
Taj 51 Buckingham Gate Suites and Residences
Mayfair
The Chesterfield Mayfair
The Chesterfield Mayfair
#12 of 1,088 in London
5.0 of 5 bubbles 3,049 reviews
Show Prices
Show Prices
Show Prices

Been to Egerton House Hotel? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Egerton House Hotel

Property: Egerton House Hotel
Address: 17-19 Egerton Terrace, London SW3 2BX, England
Phone Number:
Region: United Kingdom > England > London > Chelsea
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in London
#3 Luxury Hotel in London
#6 Family Hotel in London
#13 Business Hotel in London
Price range (per night): ₹ 21,246 - ₹ 63,240
Hotel Class:5 star — Egerton House Hotel 5*
Number of rooms: 28
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Agoda and HotelQuickly so you can book your Egerton House Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Egerton Hotel London

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing