I happened to stay in this hotel and after reading the reviews i kept my expectations low. After taking tube until bayswater station, we started the walk and was surprised that the hotel was less than 10minutes away (had couple of luggage on my, else it is about 5 minutes walk). Queensway station is a minute away from Bayswater. Anyways, checkin took us less than 5 minutes (bookings were done through Hotel.com). Yes, the elevator is slow, the carpets on the floor seems there only to cover the wooden planks. You hear the footsteps as you step in the elevator, until the room. I had booked a double room and it was smaller than the hotel rooms in Hongkong. There was a 18inch tv with local channels mounted on the wall, a wardrobe, a bed, a study table (which i had to use to keep my bags). Toilet was small too and my initial response was disappointing. However, i stayed in the hotel for about 5 nites and everyday the rooms and toilet would be cleaned, an iron box provided with the table if required. Breakfast was continental with limited options but i did not expect much either. Plenty of restaurants, souvenirs shops, bars around which made the location more attractive. The ginger lady at the front desk was very helpful during our checkin & checkout. Overall, i dont mind staying in the hotel when on business, but might avoid if i travel with my wife. A big no if you are with kids and sharing a double room.
- Official Description (provided by the hotel):
- Phoenix is a 125 bedroom 3 star central London hotel, located 5 minutes walk from Hyde Park. Bayswater and Queensway underground stations are both within a few minutes walking distance. The hotel is centrally situated for both the business executive and the holiday-maker, with the West End and its shops and theaters within easy reach. Free Wi-Fi and continental buffet breakfast is always included when making a reservation with Phoenix Hotel. Full English breakfast is available made to order, at an additional charge of £7.50 Per person. Check-in time is from 1 pm onward. There is a complimentary luggage storage facility at the hotel. The reception desk is open 24 hours. ... more less
- Reservation Options:
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- Also Known As:
- Best Western London
- London Best Western