We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

“Fantastic Staff” 5 of 5 bubbles
Review of The Chesterfield Mayfair

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
The Chesterfield Mayfair
Ranked #12 of 1,080 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
Sonoma
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Fantastic Staff”
5 of 5 bubbles Reviewed 29 April 2012

We recently stayed at the Chesterfield for 5 nights. We couldn't be happier with our stay. The rooms are not very large, but this is easily overlooked by the attractive decorations, cleaniness and wonderfully large bath tub and shower. The staff are exceptionally friendly, professional and they sincerely wanted to accomodate and make our stay as pleasant as possible. The breakfast was very good. Rather pricey, but no more so than the rest of London. I would and will highly recommend this hotel to my friends, family and those of you who want a centrally located, excellent hotel. Jean California

  • Stayed April 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jean O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oraggett, General Manager at The Chesterfield Mayfair, responded to this review, 4 May 2012
Dear Guest,

We appreciate the time you have taken to write such a pleasing review from your stay with us.

I am thrilled to read that you had wonderful stay with us. I will be sharing your kind comments with my team about their service, and I know how pleased everyone will be to hear that their efforts to deliver an exceptional experience have been appreciated.

I look forward to welcoming you back to The Chesterfield Mayfair again in the near future.

Kind regards,

Oliver
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

2,911 reviews from our community

Traveller rating
    2,407
    389
    78
    25
    12
See reviews for
558
1,267
173
337
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (376)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Moscow, Russia
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 27 April 2012

We stayed in this hotel for a few nights in October 2011 during my annual business conference. The location speaks for itself: Mayfair! What else could you desire for a good access to your destinations, whether it is business or leisure.

I found the hotel extremely cozy and comfy. The rooms are decorated with taste and have everything at your convenience. Excellent bedding hence great sleep quality. Bathroom is medium-sized but also very nice and well-equipped, with 1st class toiletries provided. We didn't hear any noise of the city during our stay.

I have to mention that the hotel cuisine was mediocre, so I would recommend to experience some other places for dining. This doesn't refer to the Afternoon Tea which was perfect.

The staff is quite friendly but a bit lacking for attention. We had an issue upon arrival when the mashine blocked the funds for the whole stay+extras from our card . Somehow the transaction repeated, so the a considerable amount of money on my debet card got blocked (as you know, staying in Mayfair is not a cheap thing). We were only left with about 2 grands available for our trip and shopping, while we had to travel further in the UK after leaving London. Thank God, a colleague did me a favor and topped up my card from Moscow, otherwise we would have had problems there. I understand that mashines can fail everywhere and this cannot be 100% avoided, but I was surprised with the reaction of the staff for this incident. They acted as if nothing happened. No apologize or compliments were offered which would have been natural for such inconvenience. Not that I am greedy but just mentioning this for accuracy.

But to be honest, in all the other moments the staff was fine.

All in all, I would recommend this hotel for everyone.

  • Stayed October 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank LuckyNessy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oraggett, General Manager at The Chesterfield Mayfair, responded to this review, 4 May 2012
Dear Guest,

Thank you fro taking the time to write about your stay way with us.

It is always good to receive such positive feedback from our guests and I will be sure to pass your lovely comments on to all our staff members.
Thank you for your great description of our surrounding areas and highlighting what a brilliant location we have, I am sure your fellow travellers will appreciate your feedback.

Please rest assured I have addressed your concerns raised about the pre-authorisation with our Front Office Manager, who will in turn work on this with his team to ensure no similar re-occurrence in the future.

I look forward to welcoming you back to The Chesterfield Mayfair Hotel in the near future.

Kind regards,

Oliver
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Australia
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 26 April 2012

WOW, is the only way to describe the experience of staying at The Chesterfield. The service is unbelievable, the meals are outstanding and the location is second to none.

If you get the opportunity to go to London, you must stay at The Chesterfield as it will be an experience you will never get anywhere else

Cheers

Todd

  • Stayed January 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank bucks13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oraggett, General Manager at The Chesterfield Mayfair, responded to this review, 3 May 2012
Dear Guest,

Thank you for writing such a brilliant review from your stay with us.

I am delighted to read that you had wonderful stay with us and I look forward to welcoming you back to The Chesterfield Mayfair again in the near future. It is always good to receive such positive feedback from our guests and I will be sure to pass your lovely comments on to all our staff members.

Kind regards,

Oliver
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chelmsford, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 25 April 2012

What a find! I have been going for short breaks to London and use this hotel regularly. It is charming and well run, the rooms are very comfortable and luxurious and the food is excellent. When we arrive the staff are quick to welcome us and to take our bags and nothing is ever any trouble. I am fussy about service and accommodation but cannot fault this hotel.

  • Stayed March 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Elizabeth R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oraggett, General Manager at The Chesterfield Mayfair, responded to this review, 3 May 2012
Dear Guest,

Thank you for taking the time to write your brilliant review from your recent stay with us.

I’m delighted to hear that you enjoyed your stay at The Chesterfield Mayfair. I will be sharing your kind comments with my team about their service and I know how pleased everyone will be to hear that their efforts to deliver an exceptional experience.

I look forward to welcoming you back to The Chesterfield Mayfair Hotel again in the near future.

Kind regards,

Oliver
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johannesburg, South Africa
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 24 April 2012

This quaint and very comfortable hotel has been a real win, as a person who travels a great deal and has to spend numerous nights away from home in strange hotels. The friendy efficient staff will always go out of theri way to assist you in any way they can and will try to make your stay a memorable one. The food is excellent and caters for different tastes. The hotel has a wonderful bar where one can sip an excellent galss of wine and listen to John create magic on the piano. As a single female I feel quite comfortable going to this cosy bar on my own. What a win to discover on my last trip that the owners are also South African. I have stayed at The Chesterfield many times and the standard is always excellent. I will not stay anywhere else in London.

Room Tip: Ask for a double room even if you are a single person
See more room tips
  • Stayed March 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jennifer G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oraggett, General Manager at The Chesterfield Mayfair, responded to this review, 3 May 2012
Dear Guest,

Thank you for your writing such a lovely review and for taking the time to give us your feedback.

It was a pleasure to have you stay with us and I am delighted to read that you were able to enjoy our brilliant Terrace Bar and resident pianist, John, in the evening. Thank you for all of your positive comments and I will be sure to pass these on to our staff members.

We look forward to welcoming you back again in the near future.

Kind regards,

Oliver
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these London hotels
Bloomsbury
The Montague on The Gardens
Trafalgar Square / Embankment
Amba Hotel Charing Cross
Amba Hotel Charing Cross
#14 of 1,080 in London
5.0 of 5 bubbles 3,145 reviews
Westminster
Hotel 41
Hotel 41
#1 of 1,080 in London
5.0 of 5 bubbles 2,554 reviews
Show Prices
Show Prices
Show Prices
Soho
The Nadler Soho
The Nadler Soho
#22 of 1,080 in London
5.0 of 5 bubbles 1,929 reviews
Chelsea
Egerton House Hotel
Egerton House Hotel
#3 of 1,080 in London
5.0 of 5 bubbles 1,205 reviews
Westminster
Taj 51 Buckingham Gate Suites and Residences
Show Prices
Show Prices
Show Prices

Been to The Chesterfield Mayfair? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about The Chesterfield Mayfair

Property: The Chesterfield Mayfair
Address: 35 Charles Street | Mayfair, London W1J 5EB, England
Phone Number:
Region: United Kingdom > England > London > Mayfair
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in London
#12 Luxury Hotel in London
#13 Romantic Hotel in London
#16 Green Hotel in London
#41 Business Hotel in London
Price range (per night): ₹ 15,288 - ₹ 46,851
Hotel Class:4 star — The Chesterfield Mayfair 4*
Number of rooms: 93
Official Description (provided by the hotel):
Enviably located in exclusive Mayfair, near to designer shopping and many of the city's most iconic attractions, the Regency style hotel feels comparable to a traditional private club. Quiet, calm and efficient service blends with supreme comfort and luxury. Guest rooms and deluxe suites combine superb facilities with relaxing surroundings. The Library, Butlers Restaurant, Conservatory and intimate bar cater for every culinary whim or inclination. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com and Agoda so you can book your The Chesterfield Mayfair reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Chesterfield Mayfair Hotel London
Chesterfield Mayfair Hotel
Chesterfield Mayfair London

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing